Customer Sales Service Support, logistics coordination, product
Resume:
CURRICULAM VITAE
S.SATHISH KUMAR
009**-******** / 91-904******* (whatsapp)
email: ********@*****.***
Driven and resourceful professional with rich experience, sophisticated and graceful in managing high- volume workloads in rapidly changing environments. CAREER OBJECTIVE:
Seeking challenging assignments with a growth oriented organization where I can nurture my skills
& talents, and work in a competitive ambience. Looking forward to teamwork and deadline challenges, giving me experience & thereby adding a milestone in my career progress. PROFESSIONAL EXPERIENCE :-
Career Timeline
Sept 2024
to till date
July 2021 to April 2024
(2.8 years)
May 2020 to Dec 1998
(21 years)
Nov 1998 to Mar 1995
(4 years)
Oct ‘1994 to Oct
‘1993 (1 year)
Key work areas / skills
Profile Summary
Work Experience in detail :-
Sept 2024 to till date:-
New World Auto LLC, Muscat, Oman – part of largest business house in GCC representing SINOTRUK (Chinese brand).
Working as Dy. Manager - Commercial in Product cum Sales department Commercial, Logistics, Shipments, Administration, Customer Sales/Service Support, Office Management, Principals /Vendor/Supplier Coordination, Inventory Management, Sales & Service coordination, Cost Optimization, MIS, Process Improvement, Secretarial, Shipping Documentation, Business Correspondence, Document Controller.
A multi-tasker handled various profiles in my career (i.e, Commercial, Logistics, Customer Sales
/ Service Support, Administration, Secretarial, Sales) Having in depth knowledge of office management & coordinated office activities and operation to secure efficiency & compliance to company policies. Flexible in handling, managing day-to-day operations as per policies including analyzing training requirements to improve skills and productivity of the department. M/s Plaza Maintenance &
Services Ltd, Spencer Plaza
Chennai
M/s GODREJ
AGROVET., Chennai
M/s Saud Bahwan Group
(MAN Truck & Bus Division),
Muscat, Sultanate of Oman
CONCORDE TEXTILES
Terry Towels & Bath Linens
Manufacturer
(Export / Sales Division)
NEW WORLD AUTOS LLC
(SINOTRUK Sales) Muscat,
Sultanate of Oman
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Product functions– Vehicles ordering, Principals payments, L/C opening, coordination with Principals, etc.
Monitoring overall Delivery Cell activities. Allocation of vehicles, Daily planning of vehicle movements with the team.
Coordination with Fabricators for body building, placement of order, readiness etc.
Responsible for Stock Reconciliation, analysis/inventory management
Co-ordinate and arranging all commercial vehicles shipments from Principals through Freight Forwarders with proper documentation.
Other Administration activities in department
Preparing and managing sales reports, presentations, and proposals.
Organizing and maintaining customer databases and CRM systems.
Liaising with cross-functional teams to ensure smooth sales operations.
Compiling and analyzing sales data to identify trends and opportunities.
Tracking and reporting on sales targets and achievements.
Assisting in the planning and execution of product launches and retirements.
Assisting in creating product marketing materials, including brochures, presentations, and web content.
Supporting go-to-market strategies and product launch campaigns.
Competitor analysis to position the product effectively in the market. July 2021 to April 2024:-
CONCORDE TEXTILES, Chennai, one of the largest business houses in Chennai – Manufacturers of Terry Towels and Bath Linens.
Worked as Asst. Manager - Commercial
Attending Local & Export Enquiries and Tenders. Making Costing sheets as per customer specifications
Receiving Local and Export Orders, issuing Work Orders to the factory, and monitoring progress to ensure timely delivery.
Coordinating with the factory for samples as per specifications for new clients.
Coordinating with the factory to ensure the readiness of goods and shipments to international customers.
Ensure documentation for international customers on estimated vessel schedules.
Coordinating Logistics activities with Forwarders / Liners.
Covering / Booking USD / Euro currency for Export orders with the Bank.
Handled local/overseas Buyer correspondence/product complaints.
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Pursuing payments under payment terms after delivery with international clients as well as local customers. Reconciliation of pending payments and follow-up.
Follow-up Government incentives/duty drawback.
Ensure preparation of local invoicing with the Team
Handled other assignments given by MD.
Dec 1998 - May 2020 : (21 years)
SAUD BAHWAN GROUP, Muscat, Oman, one of the largest business house in GCC representing various leading global automobile brands like Toyota, Lexus, Ford, MAN, Hino, Komatsu etc. Worked in MAN Truck & Bus Sales Division, Muscat, Sultanate of Oman Designation: Senior Executive – Commercial / Administration Handled various types of profiles during the above tenure:
(in Commercial, Logistics, Customer sales/service support, Administration, Logistics, Operation) Job profile / Nature of responsibilities handled:
To work closely with Product & Sales Team as a Business Development requirement
Monitoring overall Delivery Cell activities. Allocation of vehicles, Daily planning of vehicle movements with the team.
Service Coordination - Preparation of vehicles for PDI, additional jobs, movement of vehicles for registration & delivery etc.
Responsible for end to end Logistics co-ordination - Movement of vehicles to fabricators / body builders for body building across the border & back.
Planning & execution of movement of Vehicles to branches across Oman.
Coordination with Fabricators for body building, placement of order, readiness etc.
Product functions–MAN Vehicles ordering, Principals payments, L/C opening, coordination with Principals, etc.
Responsible for preparation and participating in RFQs (Request for Quote), pricing, preparing Techno-Commercial quotes & configuration of specifications.
Responsible for preparation and participating of all Government Tenders for MAN Commercial vehicles.
Coordination and ensure with Finance department for Supplier payments, Settlement of Principals payments as per timeline.
Responsible for end-to-end import activities i.e. from placing order to delivery.
Ensure timely payment for Principals towards import of vehicle & allocation in Euro Currency in coordination with Finance Department
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Responsible for Stock Reconciliation, analysis/inventory management on MAN commercial vehicles which stock up in Yard
Co-ordinate and arranging all commercial vehicles shipments from Principals through Freight Forwarders with proper documentation.
End to end responsible for shipped vehicles (Shipped from Principals) are cleared from port till it reaches the yard.
Responsible for all negotiations as per company policy with freight forwarders rates for shipments from Principals.
Responsible for Export of vehicles - Preparation of export Documentation / coordination with various agencies for shipment etc.
Management Reporting (MIS) - Generation of Daily, Weekly, Monthly sales reports & inventory reports. Various reports as per requirement of management
Imparting training to newly recruited employees.
Completion of Sales documentation - Generation of Invoice & delivery notes. Follow-up with sales staff for pending documents. Responsible for preparation and on time submission to Accounts dept / Finance companies.
Processing department Employees incentive calculation.
Provided back end support for effective implementation of various tenders, assignments.
Involved in organizing Sales Customer Meet
Steered rigorous efforts in implementing online Attendance Recording Monitoring System
(ARMS) / SAP system for the department alongwith IT department.
Preparation of Annual Marketing Plan
Attending customer complaints and taking action to resolve the same. Attending customer enquiries on product - sales & after-sales.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Supervising administrative/commercial asst. staff and guiding them for optimal performance.
Handled assignments given by DGM
From March 1995 to Nov 1998:
4 years at Plaza Maintenance & Services Ltd, Spencer Plaza, Chennai. As Department Secretary / Coordinator
Nature of job:
Assisting General Manager in day-to-day activities,
Delivered top-notch administrative support, promoting excellence in office operations.
Ordering office stationery, coordination with suppliers on payments etc.
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Assisting Engineering, Stores, & other departments. Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
Human Resource function – Recruitment, maintaining of staff punctuality, leave records and other personnel related jobs.
Complete office correspondence. Receiving Incoming mails, dispatch of mails, circulars, Front office etc.
From Oct 1993 to Oct 1994:-
1 year Government Apprenticeship Training at GODREJ AGROVET, Ambattur (Stores Department) - Producing animal feeds, distribution to dealers)
As Commercial Apprentice
Nature of job:
Day-to-day operation of stores, issue / receipts of materials to plant, dispatch of materials to customers.
Maintaining Stock Ledger
Preparing Monthly Analysis (Raw material & Finished product)
Maintaining Lot register
Preparing Monthly Input and Output Statement and other duties related to Stores.
Coordination with Purchase department on stocks. In-house training programs
Attended various soft skill training programs like
o Communication skills
o Telephone Etiquette
o Automotive
o First Aid Training Program
ACADEMIC CREDENTIALS:
EDUCATIONAL QUALIFICATIONS M.B.A [Specialization in HR] - First Class
POST GRAD. DIP. IN PERSONNEL MANAGEMENT & IND.
RELATIONS
BACHELOR OF COMMERCE
DIPLOMA IN COMMERCIAL PRACTICE (3 Years)
(First Class)
OTHER QUALIFICATION Computer Proficiency- Good knowledge in MS Office (Word, Excel, Power point etc.)
Tally ERP Prime with GST 1 month online training course from MSME
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OTHER SKILLS:
Able to work on tight deadlines, organized & multi-task
Strong leadership skills, able to prioritize, delegate tasks and make sound decisions quickly
Business development skills & good negotiating skills
Analytical and technical problem solving skills
Logical decision maker with the ability to meet defined targets
Flexible and able to work under pressure
Good team player
PERSONAL DETAILS:
DATE OF BIRTH 16.07.1975
MARITAL STATUS Married
LANGUAGES KNOWN English and Tamil
FATHER NAME K.SOMASUNDARAM
PERMANENT ADDRESS
PRESENT ADDRESS
Jafferkhanpet / Ashok Nagar, Chennai – 600 083, India. Ramapuram, Chennai- 600 089, India.
Driving License Possessing valid Indian driving License for Light Motor vehicle (2 wheeler and 4 wheeler). Oman 4 wheeler driving licence. Passport No. N0404454 valid till 13/01/2026.
I hereby declare that the above furnished details are true and correct to the best of my knowledge
& belief.
Place: Chennai
Date: 20.12.2024
(Signature)
30.03.2025
Muscat
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