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Medical Records Customer Service

Location:
Akron, OH
Posted:
August 12, 2025

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Resume:

KATELYN

STUTLER

Email- **************@*****.***

Phone- 234-***-****

Location- Akron, OH. 44314

SKILLS

l ICD-10 proficiency

l HIPAA compliance

l EHR management

l Patient confidentiality

l Document coordination and

scanning

l Customer service

l Records organization and

maintenance

l Medical billing and regulatory

compliance

EDUCATION

Wadsworth High School

Wadsworth *05/2016

High School Diploma

Professional Summary

Results-driven Medical Records Coordinator with a strong focus on EHR management and compliance with healthcare regulations. Successfully improved documentation processes, leading to reduced errors and increased data accuracy. Committed to maintaining patient confidentiality and delivering high-quality customer service in a fast-paced environment.

Work History

Altercare Of Wadsworth- Medical Records Coordinator- 11/2022-Current l Processed medical records requests in compliance with facility, state, and federal regulations. l Maintained accurate logs for all medical information requests and records. l Ensured accuracy, completeness, and security of medical records and health information. l Obtained necessary signatures on release forms for accessing treatment records from providers. l Identified methods to optimize medical records management processes. l Collaborated with healthcare providers to ensure precise documentation of diagnoses and treatments. l Reduced errors by implementing standardized data entry and verification procedures. l Maintained strict adherence to HIPAA regulations, ensuring patient confidentiality and privacy. Altercare Of Wadsworth- STNA- 05/2019-Current

l Facilitated patient transfers and ambulation, enhancing mobility and comfort. l Promoted independence by assisting patients with daily activities while respecting dignity. l Maintained precise records of patient care, condition, and progress for effective communication. l Ensured safety by adhering to facility policies and conducting regular safety checks. l Provided supportive personal care through dressing, grooming, bathing, and toileting assistance. l Managed challenging behaviors using de-escalation techniques and clear communication strategies. l Monitored nutritional intake by assisting with feeding, promoting health objectives. l Demonstrated flexibility by accepting additional shifts during busy periods and holidays.



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