Maintenance Supervisor Delivery Driver
Resume:
Tia Thomas
Birmingham, AL *****
***********@*****.***
Professional Summary
Seeking a challenging position where I can utilize the variety of skills/ experience that I have obtained in different industries to become a valuable asset within your organization. Authorized to work in the US for any employer
Work Experience
Maintenance Supervisor/Technician
Monroe Group Ltd.-Birmingham, AL
November 2023 to Present
• Perform routine maintenance around the building such as fixing structural damage, for example, window, door or wall repair
• Repair broken or leaking plumbing to avoid water damage and restore full use of water fixtures
• Work on damaged electrical wiring when a shortage or severed wire occurs, such as (GFCI, Wall Plugs, Breaker Panels inside and out)
• Maintaining the building HVAC equipment in order to keep climate control in the facility functioning properly
• Responsible for 24- hour emergency
• Assist with annual inspections with outside vendors and backflow pressure testing, fire panel and fire extinguishers
• Keep records of appliance replacement, carpet and paint. Amazon Delivery Driver
Ursa Group-Birmingham, AL
August 2022 to October 2023
• Safely and efficiently drove a delivery vehicle to transport goods, following assigned routes and time schedules.
• Loaded and unloaded packages and goods from the vehicle, ensuring proper handling and security.
• Used GPS or other navigation tools to efficiently navigate routes and minimize delays.
• Interacted with customers in a professional and courteous manner, resolving any delivery issues or concerns.
• Kept accurate records of deliveries, including signed receipts, payment information, and any delivery issues.
Maintenance Technician
Birmingham, AL
October 2019 to May 2022
• Assisted with installing Condensers and Furnaces
• Maintain maintenance on all client Condensers and Furnaces, such as implementing coil to clean the lines and also condensers
Maintenace Technician
Boswell Heating and Air-Birmingham, AL
November 2017 to March 2019
• Assisted with installing Condenser and Furnaces,
• Implemented 410a Refrigerant
• Maintain Maintenance on all Client Condenser and Furnaces Leasing Consultant
Allied Orion Group-Birmingham, AL
October 2015 to January 2017
• Assisted the assistant property manager with financing programs such as Tax Credit, HUD, etc.
• Assisted with day-to-day leasing operations, such as leasing to tenants, processed applications, and conducted credit checks
• Ensured compliance with HUD and LIHTC regulations, such as processing resident certifications and re-certifications, and verified
• income
• Maintained and inspected properties, and coordinated work orders and maintenance requests
• Collected rent, posted rent into online systems, and prepared financial reports
• Prepared weekly, monthly, and annual reports for HUD, TCAC, Bond, and Urban Futures
• Advised new residents on lease requirements, and partnered with resident services staff to provide eviction prevention services
Virtual Call Center Agent
Arise-Birmingham, AL
December 2015 to September 2016
• Provided pricing delivery information.
• Performed customer verification set up new customer accounts, processed orders, forms and application requests.
• Managed customer accounts.
• Obtained and evaluated all relevant information to handle product service inquires.
• Handled and resolved customer complaints.
Tax Preparer/Manager
Integrity Tax Group-Forestdale, AL
November 2014 to April 2015
• Responsible for income tax preparation for individuals and companies.
• Completed Tax Forms in accordance with policies and in compliance with legislation and regulations.
• Recommended additional products and services.
• Prepared tax returns using electronic filing software. Secretary/Receptionist
Harris Renovations-Birmingham, AL
August 2001 to April 2014
• Assisted customers in person and via telephone.
• Handled daily heavy flow of paperwork and cooperated with accounting departments on invoicing and shipping issues.
Customer Service Rep
NPC International-Vestavia Hills, AL
September 2010 to September 2011
• Provided customer service for an average 60+ calls per day answering customer inquiries, solving problems, and providing new product information.
• Helped drive sales and achieve monthly quota.
• Trained new employees providing knowledge of specific store tasks and policies. Customer Service Representative
Teletech-Fairfield, AL
October 2007 to January 2009
• Provided customer service for an average 60+ calls per day answering customer inquiries, solving problems and providing new product information.
• Helped drive sales and achieve monthly quota.
• Trained new employees providing knowledge of specific store tasks and policies. Education
Certificate of Trade in HVAC Tech
Fortis Institute-Birmingham-Bessemer, AL
August 2022 to April 2023
Associate's degree in Network System Administrator ITT TECHNICAL INSTITUTE-Bessemer, AL
January 2015 to December 2017
Skills
• Computer Skills
• PROBLEM-SOLVING (10+ years)
• Management
• Mechanical knowledge
• General Ledger Accounting
• CSR
• Electrical experience
• Continuous improvement
• Phone etiquette
• Accounts Receivable
• Order entry
• MS OFFICE (10+ years)
• Microsoft Excel
• Merchandising
• MICROSOFT OFFICE (10+ years)
• Organizational skills
• Microsoft Word
• Pricing
• Customer Service
• Communication skills
Certifications and Licenses
EPA Type II
Driver's License
HVAC Certification
Certified Notary Public
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