Customer Service Warehouse Worker
Resume:
Ashley Barnes
Customer Service
Raytown, MO *****
************@*****.***
Professional Summary
My objective is to find a company I can grow with. Work Experience
Warehouse Worker
Crown staffing-Kansas City, MO
October 2024 to Present
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Assembled product components using hand tools or machinery as required by job instructions
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
• Closely followed all safety protocols when handling heavy machinery or working at heights Key Holder
Dollar General-Kansas City, MO
May 2024 to September 2024
• Managed store operations in the absence of the store manager, ensuring smooth and efficient daily operations
• Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving issues
• Trained new sales associates on company policies, procedures, and product knowledge to ensure consistent customer experience
• Maintained accurate inventory records by conducting regular stock checks and reconciling discrepancies
• Assisted in visual merchandising efforts to create an appealing store environment that drove customer engagement
• Handled cash transactions accurately and efficiently while following proper cash handling procedures
• Resolved customer complaints or concerns promptly and effectively to ensure high levels of customer satisfaction
• Implemented strategies to build strong relationships with repeat customers, resulting in increased loyalty and retention rates
• Assisted in receiving shipments, unpacking merchandise, stocking shelves, and maintaining a clean work area
Retail Sales Associate
dd's DISCOUNTS-Irving, TX
July 2022 to March 2024
• Provided exceptional customer service, ensuring a positive shopping experience for all customers
• Built strong relationships with repeat customers, resulting in XX% increase in customer loyalty
• Assisted in the training of new sales associates, providing guidance on company policies and best practices
• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
• Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
• Maintained cleanliness and organization of assigned areas within the store
• Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
• Processed returns/exchanges efficiently according to company policies
• Demonstrated proficiency in operating point-of-sale systems for efficient checkout process
• Increased customer satisfaction by resolving product-related issues in a timely and satisfactory manner
• Assisted in inventory management, including receiving and restocking merchandise Package Handler
FedEx Ground-Irving, TX
July 2021 to July 2022
1. Scan freight
2. Bag and tape freight
3. Put the freight on the the belt
Cashier/Customer Service
Taco Cabana-Irving, TX
May 2017 to August 2017
1. Take Orders
2. Make Orders
3. Serve the Orders
4. Prep the food
5. Cash the order out
Cashier/Customer Service
Pollo Tropical-Irving, TX
July 2015 to March 2017
1. Took orders
2. Made the order
3. Cash them out
4. Serve the food
Customer Service
NDLI Logistics
November 2013 to April 2015
Data Entry
Processing Checks
Billing
Dispatch
Filling
Excel
Microsoft Word
Cashier
Warehouse, Customer Service
Paramount Staffing
August 2012 to June 2013
NDLI Receptionist & Assistance - Answer multiple phone lines, tracked shipment, filed paperwork, answer email concern from customers, scanned paperwork, process checks, put in new shipment orders, label freight, and train new employees.
Cashier - Took
Panera Bread
September 2006 to May 2008
Education
High School Diploma
Northeast High School - Kansas City, MO
2006
Skills
• Kitchen experience
• Customer service
• Microsoft Word
• Cleaning
• Microsoft Excel
• Cashiering
• Excel
• Freight Experience
• Food handling
• Cash handling
• Typing
• Infant care
• Experience with children
• Food Service
• Hospitality
• Microsoft Outlook
• Serving
• Toddler care
• Sanitation
• Dishwashing
• Cash register
• 10 Key Data Entry
• Cooking
• Restaurant experience
• Multi-line Phone Systems
• Bussing
• English
• Windows
Certifications and Licenses
Food Handler Certification
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