Health Technician Patient Care

KARLA ALEXANDER

*****************@*****.*** • 775-***-**** • Maricopa, AZ

SUMMARY

Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. EXPERIENCE

Corecivic Inc., Treatment Counselor

Apr 2022 - Mar 2025

Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy. Displayed sensitivity to cultural and linguistic needs of clients and families served Completed required documentation for continued therapy coverage by insurance companies to meet deadlines Facilitated group and individual therapy in residential setting Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning Demonstrated leadership skills in managing projects from concept to completion Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel. Concentric Healthcare Staffing, Behavioral Health Technician Jun 2020 - Mar 2022

Delivered compassionate patient care, focusing on safety, comfort and emotional support. Conversed with individuals in crisis which called or texted hotline for assistance. Supported patient confidentiality in accordance with HIPAA regulations. Utilized motivational interviewing techniques to increase client engagement in treatment. Maintained client records to document assessment, treatment plans and progress. Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns. Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention. Performed scheduled patient safety checks and documented results to establish patients' well-being. Walmart, Customer Service/Cashier

Dec 2018 - Jun 2020

Complex problems. Managed over 100 customers transactions daily Checked personal identifications during alcohol and tobacco sales. Maintained current knowledge of store promotions and highlighted sales to customers to increase profits by 10% Processed customer orders and accurately handled payment transactions. Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store. State of Nevada, Mental Health Technician

Oct 1999 - May 2018

Utilized motivational interviewing techniques to increase client engagement in treatment. Maintained client records to document assessment, treatment plans and progress. Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns. Performed scheduled patient safety checks and documented results to establish patients' well-being. EDUCATION

Indiana University

Bachelor of Arts • Folklore Studies (Ethnic/Diversity) • May 1976 - Present R.I. International

Certification • Peer Support/Recovery • Jun 2020 - Present LICENSES & CERTIFICATIONS

Certified Peer Support/Recovery

R.I. International • Issued Jun 2020

SKILLS

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Biopsychosocial Assessment • Skilled in Intake Interviewing • Crisis Intervention Techniques • Day Treatment Professional • Cognitive Behavioral Therapy (CBT)

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