High School Customer Service

Gian Jose

737-***-**** ********@*****.*** Austin, TX 78725

SUMMARY

Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, osha and health code requirements. Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.

SKILLS

Customer service

Food preparation

Inventory management

Team collaboration

Data organization

Effective communication

Cash handling

Performance improvement

Frying

Sanitation practices

Temperature control

New hire training

Multitasking and organization

Supply restocking

EXPERIENCE

Cook, Sonics Drive In, July 2025-Current

Austin, TX

Organized storage areas for efficient usage of space.

Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Managed inventory levels of ingredients and supplies necessary for daily operations.

Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Operated grills, fryers and broilers to cook items to quality guidelines.

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Carried pans and trays of food to and from work stations, stove, and refrigerator.

City Worker, City of Austin, June 2022-July 2025

Austin, TX

Streamlined management of spreadsheets to enhance data organization.

Collaborated with team members to improve project outcomes through effective communication.

Sandwich Artist, SUBWAY®Restaurants, March 2025-June 2025

Austin, TX

Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.

Greeted customers and provided product knowledge.

Assisted in the training of new staff members on proper sandwich-making techniques.

Communicated effectively with co-workers regarding customer needs and concerns.

Monitored temperature of freezers and coolers throughout shift.

Stocked shelves with products and supplies.

Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Followed established procedures for handling money transactions accurately.

Operated cash registers to process payments from customers.

Assisted team members during peak hours when necessary.

Replenished condiments and other supplies at front counter areas.

Organized inventory for efficient restocking of products.

Maintained cleanliness of work area throughout shift.

Completed opening, closing, and shift change tasks by following company guidelines.

Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.

Used POS system and cash register to receive payments by cash, check, credit card, and voucher.

Stored food properly to prevent spoilage, cross-contamination and illnesses.

Verified orders and bagged items for easy transport.

EDUCATION AND TRAINING

High School Diploma

KIPP Austin Brave High School, Austin, TX May 2025

ACTIVITIES AND HONORS

gym

volleyball

running

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