June Nguyen
**** *** ***** **. ****** Elm, TX ***68
Phone: 469-***-**** Email: **********@*****.***
Professional Summary
I am June Nguyen, a dedicated and meticulous professional with 20 years of extensive experience in data entry, specializing in processing claims and medical records. Recognized consistently for outstanding performance and awarded for excellence as an employee, I have a proven track record of meeting and exceeding goals related to quality and production. I am committed to continuous learning and growth, bringing a friendly, organized, and hard-working attitude to every role. My keen attention to detail and ability to consider all perspectives contribute to successful project outcomes. I am enthusiastic about contributing my skills and expertise to your team.
Skill
Data Entry Expertise: 20 years of experience in data entry, with a focus on processing claims and medical records accurately and efficiently.
Attention to Detail: Meticulous and thorough in reviewing and entering data, ensuring high accuracy and quality.
Performance Excellence: Consistently recognized for outstanding performance and awarded for excellence as an employee.
Technical Proficiency:
Typing: Proficient in 10-key touch typing.
Software: Skilled in using Windows, Excel, Database management, PowerPoint, Word Processing, Photoshop, Illustrator, and QuarkXPress.
Photography: Experienced in photography and photo development.
IT Skills: Proficient in hardware management, PC maintenance, server, and infrastructure administration.
House Management: Experienced in managing household operations efficiently.
Customer Service: Strong skills in customer service, ensuring customer satisfaction and effective communication.
Manufacturing and Warehouse Experience: Certified Fab operator, experienced in running stepper stools and working in manufacturing and warehouse environments.
Adaptability: Quick learner, able to adapt swiftly to new environments, and willing to learn new skills.
Time Management: Efficient in managing time and prioritizing tasks to meet deadlines.
Problem-Solving: Adapt to identifying issues and implementing effective solutions to enhance workflow and productivity.
Work Experience
Customer Account Analyst
02/12/2024 – Present
Process sales orders from beginning to end using Account Mate.
Follow up and track orders with retailers/customers.
Manage B2B client services.
Maintain and update sales lead information.
Update customer accounts as needed.
Coordinate and develop fact sheets, sales reports, revenue reports, proposals, etc.
Dietary Aide
Cura Hospital, Frisco, TX
01/03/2024 – Present
Prepare food and transport it to patients' rooms.
Medical Tube Assembly
M.E.T., Lewisville, TX
11/27/2023 – 02/2024
Responsible for the expansion of tubes, measuring, and trimming the tubes.
Production Operator
Qorvo, Richardson, TX
08/13/2023 – 11/07/2023
Operated the stepper to expose wafers.
Claim Processor
Highmark Health, Camp Hill, PA
11/2002 – 09/30/2023
Processed claims, following guidelines to correct suspensions.
Created letters and contacted providers by phone, fax, or mail for updated medical records.
Sent medical records to the queue.
Corrected provider data entry.
Worked remotely.
Click List Associate
Kroger, Carrollton, TX
02/2022 – 07/21/2023
Processed orders and picked groceries for customers.
Delivered orders to customers.
Stocked items and managed returns.
Contacted customers regarding their orders.
Customer Sale Analysis
Processing orders and follow up from start to end.
Monitoring/analyzing competitive activities, customer, and market trends.
Contantly update manager about the progress of sales and marketing, and providd reports on various sales metrics.
Coordinate sample shipment
Manage B2B Client service inquiries and issues.
Education
Associate Degree in Computer Information Systems
Brookhaven College, Farmers Branch, Texas
July 2002
Bachelor of Arts in Communication Design
Minor in Management
University of North Texas (UNT), Denton, Texas
Incomplete