Administrative Support Facilities Management

Jojie Lacambra Aquino

ADMINISTRATOR FACILITIES & OFFICE MANAGEMENT

Address : Indigo Residence, Bin Mahmoud, Doha, Qatar Mobile No : +974-****-****

Email Address: ************@*****.***

DOB : January 29, 1977, Nationality: Filipino

Qatar Driving License Holder

PROFESSIONAL SUMMARY

Results-driven Administrator with over 15 years of experience in facilities management, administration, office support, and client coordination. Proven expertise in managing operations, HR coordination, vendor handling, and office systems. Adept at using Microsoft Office Suite, SAP, and maintaining high standards in a fast-paced environment, managing database, and facilitating office operations. EDUCATION & CERTIFICATIONS

• Computer System & Design Programming – Philippines (1996–1998)

• Certified Professional Nursing Assistant – Filipino Institute, Doha (Mar–Aug 2025)

• International Organization of Healthcare Professionals – Filipino Institute, Doha

• Basic Computer & Management – PHILTEQ, Doha (2016)

• Image Design & Editing – PHILTEQ / Philippine Embassy Doha (2017) KEY SKILLS

Microsoft Outlook, Microsoft Office Management, Facilities Coordination, SAP Success Factors / PR & LPO Management, HR & Payroll Support, Administration, Document Controlling, Staff Supervision, Invoice & Report Preparation, Multitasking, Communication, Problem Solving, Petty Cash Handling, Gate Pass Management, Project Coordinator, Time Management, Strategic Planning, Problem Solving and Decision Making. PROFESSIONAL EXPERIENCE

Elegancia Facilities Management (Yemek Doha) – Doha, Qatar Administrator May 2020 – Present

• Using Microsoft outlook important emails, incoming and outgoing message and rectify the request.

• Provided administrative support to executive team of 70+ employees, including scheduling and coordinating meetings, managing calendars, and preparing presentations.

• Managed daily administrative operations for FM team across multiple sites

• Drafted invoices, tracked PRs/LPOs, and prepared SES/SRV documents using SAP

• Coordinated staff attendance, QID/HC renewals, and leave schedules

• Submitted cost plus tracker reports, procurement docs, and manpower requests

• Liaised with HR for employee issues and documentation

• Controlled petty cash, monitored expenditures, and handled vendor invoicing

• Issued technician/subcontractor gate passes and monitored expiry

• Supported monthly project performance and commercial billing reports

• Generated weekly/monthly reports and presentations for management review.

• Monitoring Daily timesheet and every cut off to be sent to HR/Payroll for the employee salary.

• Manage all correspondence and communication to the entire team. AAIED Consulting & Al Darmix Trading – Doha, Qatar Administrative Support cum Accounting Apr–Nov 2020; Aug–Nov 2019

• Prepared quotations, invoices, and vouchers; managed bank deposits

• Handled clients and explained company services

• Monitored material sales reports (e.g., sand, gabbro, hollow blocks)

• Managed contracts and drivers’ daily logistics for deliveries Iqbayt Trading & Contracting WLL – Doha, Qatar

Administrative Support Dec 2017 – Jul 2019

• Managed visa renewals and legal compliance

• Processed daily admin tasks, including payments and invoices

• Assisted management and handled correspondence with ministries

• Manage domestic and international travel arrangements.

• Resolved routine administrative problems and answered inquiries concerning the operations of several departments.

Engel & Voelker’s – Doha, Qatar

Asst. Manager – Property Management Mar 2012 – Nov 2017

• Supervised compound maintenance and tenant move-in/move-out

• Coordinated property inspections and pest control

• Managed safety compliance, vendor reports, and key logs

• Delivered weekly/monthly reports to corporate clients (e.g., Maersk Oil)

• Effective communication with the tenants, property managers, vendors and sub-contractors is essential for conveying information clearly and resolving issues promptly.

• Providing excellent customer service is vital for building positive tenant relationships and ensuring tenant satisfaction.

• Thoroughness and attention to detail are crucial for reviewing lease agreements, conducting property inspections, and managing maintenance requests.

Engel & Voelker’s – Doha, Qatar

Receptionist cum Secretary Jun 2009 – May 2010

• Handled front desk, client queries, and staff documentation

• Uploaded listings using GO3, maintained PRO coordination

• Strong communication, customer service, and administrative skills.

• Answering incoming and outgoing calls with friendly and professional manners.

• Welcoming and Assisting Guests Handling Inquiries by Phone or In Person

• Managing Appointment Scheduling meetings for the manager or Property consultant.

Kimbell’s Pack Inc. – Philippines

Receptionist cum Secretary Feb 1999 – Jan 2008

• Oversaw printing logistics, job order preparation, and customer coordination

• Answering incoming and outgoing calls with friendly and professional manners

• Managed inventory, procurement, and internal communications

• Coordinating to the client for urgent request.

• Weekly meeting with the general manager to discuss production output and outgoing deliveries.

• Monitoring stock inventory to central warehouse to avoid any delay in delivery to the client.

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