Amanda L. Kerr
**** *********** **** **** ** Bowling Green, KY 42104
*************@*****.*** 270-***-****
Professional Summary
Highly organized and resourceful professional with over 15 years of experience in administrative management, scheduling, and client relations. Skilled in handling diverse tasks independently, prioritizing deadlines, and supporting business operations remotely. Proficient in a variety of software platforms, with a proven ability to adapt quickly to new systems. Dedicated to delivering accurate, timely, and high-quality work to help businesses operate efficiently.
Core Competencies
●Calendar & Schedule Management
●Email & Communication Support
●Data Entry & Record Keeping
●Client Relationship Management
●Document Preparation & Editing
●CRM & Database Management
●Vendor & Inventory Coordination
●Microsoft Office Suite (Word, Excel, Publisher)
●QuickBooks (Payroll & Accounting)
●Envision Software PDS III System
●Confidentiality & Professionalism
Professional Experience
Manager / Administrative Coordinator
Anlace, Inc. (Sun Suites Salon and Spa) – Bowling Green, KY Aug 2008 – Present
●Manage all day-to-day administrative operations, including scheduling, email correspondence, and client inquiries.
●Maintain and organize digital and physical records to ensure accuracy and easy retrieval.
●Coordinate events, workshops, and team meetings, including logistics and communication.
●Handle vendor relations, purchase orders, and inventory tracking.
●Implement organizational systems to improve efficiency and workflow.
●Train and onboard new staff in administrative procedures and software systems.
Medical Office Assistant
Bowling Green Biologicals, LLC – Bowling Green, KY Apr 2004 – Jan 2008
●Managed front-desk operations, including phone and email communication, appointment scheduling, and document preparation.
●Entered and maintained data in PDS III system, ensuring accuracy and confidentiality.
●Created and organized patient files and medical records in compliance with HIPAA regulations.
●Trained new employees on office procedures and system navigation.
Independent Stylist / Customer Service Specialist
Various Salons – Bowling Green, KY 2005 – 2008
●Maintained client appointment schedules and managed communications.
●Built and nurtured long-term customer relationships through excellent service and attention to detail.
●Handled scheduling, follow-ups, and payments independently.
Education
Lindsey Madison Institute of Cosmetology – Licensed Cosmetologist 2003 – 2005
Technical Skills
●Microsoft Office Suite (Word, Excel, Publisher)
●QuickBooks (Payroll & Accounting)
●Envision Software PDS III System
●Email Platforms (Outlook, Gmail)
●Basic Social Media Management