Professional Summary
I am a detail-oriented and results-driven Medical Biller with over two years of experience in insurance claims processing, Medicaid billing, and patient account management. I am proficient in ICD-10, CPT, and HCPCS coding and have a strong track record of improving claim accuracy, reducing accounts receivable, and ensuring compliance with state and federal guidelines. I am also able to manage high call volumes and multitask in fast-paced healthcare environments.
Professional Experience
* Medical Billing Specialist
* Amazon – One Medical, Tempe, AZ July 2024 – Present
• * Handle 50–100 inbound and outbound calls daily regarding patient billing inquiries and insurance verification.
• * Submit and resubmit claims to insurance providers, ensuring accuracy and compliance with payer requirements.
• * Post patient payments and refunds; maintain accurate and up-to-date financial records.
• * Communicate with patients to obtain updated insurance and billing information.
• * Complete daily assigned billing tasks efficiently and within deadlines.
* Medical Coder & Biller
* MBS, Tempe, AZ June 2022 – March 2024
• * Organized and maintained patient census data to ensure accurate Medicaid billing.
• * Verified that all patient documentation matched census records for claim submission.
• * Manually billed Medicaid through state portals; ensured compliance with payer guidelines.
• Accounts Receivable Management
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• Responsible for maintaining accurate accounts receivable records, following up on outstanding balances, and posting payments promptly.
Education
Medical Coding and Billing Certification
UEI College, Mesa, AZ
Graduated: June 2022
Skills
• Medical Coding Systems: ICD-10, CPT, HCPCS
• Billing Platforms: Medicaid Portal, EHR/EMR Systems (specify if applicable)
• Software Proficiency: Microsoft Office Suite (Word – Experienced, Excel – Intermediate), Internet Research – Expert
• Communication: Strong phone etiquette, Bilingual (if applicable)
• Other Tools: Macros – Beginner
Optional Add-Ons (Please Inform Me If Desired)
• Certifications (e.g., CPC, CCS, HIPAA training if applicable)
• Language proficiency (e.g., Spanish – Fluent)
• Volunteer work or externships
• Professional affiliations