Executive Assistant Administrative

Thamila Ujfalussy

551-***-**** • *********@*****.***

Professional Summary

Detail-oriented and proactive Executive Assistant with over 10 years of experience supporting C-level executives in high-pressure environments across government, finance, and corporate sectors. Demonstrated expertise in managing executive calendars, coordinating travel, preparing meeting materials, handling confidential communications, and improving office operations. Technically proficient in Microsoft Office Suite, Concur, Webex, and internal finance systems. Known for strong attention to detail, discretion, and a polished, professional demeanor.

Core Competencies

● C-Level Executive Support

● Complex Scheduling & Calendar Management

● Event & Travel Coordination

● Confidential Communication Handling

● Office & File System Optimization

● Stakeholder Relationship Management

● Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

● Webex, Concur, SFS (Travel & Expense Systems)

● Written & Oral Communication

Professional Experience

Administrative Assistant

Consulate General of Brazil, New York, NY

Jan 2023 – Present

● Serve as Executive Assistant to the Ambassador, managing calendars, scheduling high-level meetings, and coordinating travel.

● Liaise with external stakeholders and internal departments to ensure timely responses and well-prepared meetings.

● Draft, edit, and process over 500+ legal and official documents monthly with high accuracy.

● Support finance functions including bank reconciliations, inventory management, and asset tracking.

● Ensure all communications uphold the utmost discretion and protocol sensitivity. Executive Assistant

UBS, Weehawken, NJ

May 2022 – Dec 2022

● Provided high-level administrative support to senior executives, including expense reporting and calendar management.

● Maintained strict confidentiality in all communications and documentation.

● Led reorganization of filing systems, increasing office efficiency by 25%.

● Coordinated logistics for recurring meetings and handled over 20 calls daily. Administrative Assistant

Tory Burch, Jersey City, NJ

Nov 2021 – Apr 2022

● Handled executive communications and provided support for high-volume client interactions.

● Improved client satisfaction by 20% through prompt resolution and communication.

● Demonstrated agility in multitasking across several digital platforms and support systems.

Customer Care Advocate

Shutterstock, New York, NY

Mar 2019 – Oct 2021

● Resolved 400+ technical and service issues within six months with a 98% customer satisfaction rating.

● Identified and facilitated 80+ client referrals quarterly, contributing to business growth.

● Delivered top-tier service across phone, email, and live chat platforms. Assistant Manager / Executive Assistant

Solomon Page, New York, NY

Sep 2018 – Feb 2019

● Supported office leadership in startup environment, coordinating schedules, supply orders, and meetings.

● Organized and set up new office space and systems, improving inventory tracking efficiency by 30%.

Executive Assistant to CEO and Directors

Itaú Unibanco, New York, NY

Aug 2017 – Aug 2018

Managed complex scheduling, presentations, event logistics, and executive communications in a corporate banking setting.

Executive Assistant

UNASP University, São Paulo, Brazil

Dec 2011 – Aug 2014

● Supported two C-suite executives in an academic setting, handling all aspects of calendar management, travel, and project coordination. Education

Bachelor of Arts in English & Portuguese Language and Literature Universidade Adventista de São Paulo – 2010

Technical Skills

● Microsoft Outlook, Word, Excel, PowerPoint, Teams

● Webex, Concur, SFS (State Financial System)

● Adobe Acrobat, Google Workspace

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