Business Office Project Management
Resume:
Paul Ogbulafor
Watchung, NJ *****
****.*********@******.***
WWW: Bold Profile
Compassionate healthcare professional with 4+ years of experience in resident engagement, cognitive support, and healthcare operations. Skilled in developing individualized activity programs, coordinating personalized care plans, and fostering a safe, supportive environment for individuals with developmental and cognitive disabilities, including autism. Experienced in staff scheduling, family communication, and maintaining compliance with healthcare regulations. Adept at balancing person-centered care with efficient administrative and business office operations.
TECHNICAL SKILLS
Care planning software (Word, Excel,
PowerPoint, Outlook)
Scheduling systems (Epic Systems,
Dayforce)
Documentation/EHR familiarity (Therap,
Dayforce, awards)
Compliance & regulatory tools (Relias)
Activity and engagement program
development
Family Engagement, Life Skills
Programming
Resident-Centered Care Planning
Work history
Supervisor
Everas Community Services,
Plainfield, NJ
September 2023 - Current
● Developed and facilitated daily and weekly engagement programs for individuals with developmental disabilities, ensuring activities supported cognitive stimulation, emotional well-being, and social connection.
● Managed scheduling for multiple group homes, optimizing staff coverage while reducing overtime costs by 20%.
● Communicated regularly with families regarding resident progress, care updates, and activity participation.
● Oversaw compliance-focused training initiatives, achieving 100% adherence to safety and care protocols.
● Coordinated events and celebrations that fostered a sense of community and belonging among residents.
● Maintained accurate documentation and records to support quality care and regulatory audits.
Direct Support Professional
Servita Health, New Jersey February 2021 - July 2023
● Provided daily care and support to individuals with developmental disabilities, ensuring their safety, comfort, and dignity.
● Assisted residents with personal care, meal preparation, medication reminders, and community integration.
● Supported skill development and independence through individualized care plans.
● Maintained accurate documentation of services provided in compliance with regulatory requirements.
Education
Master of Science in Healthcare Administration & Management Expected in May 2026 Walden University, Minneapolis, MN
In Progress
Bachelor of Arts in Health Science May 2024
Stockton University, Galloway, NJ
Associate Degree in Health Science May 2022
Union County College, Union, NJ
CERTIFICATIONS & LICENSES
● Certified Scrum Master
● Six Sigma Certification
● Project Management Certification
● Healthcare Project Management Certificate
● Certified Professional in Healthcare Information and Management Systems (CPHIMS) ADDITIONAL EXPERIENCE & IMPACT
● Facilitated individualized engagement programs that promoted cognitive stimulation, social interaction, and emotional well-being for individuals with developmental and cognitive disabilities.
● Partnered with families and guardians to discuss care goals, share progress updates, and address concerns collaboratively.
● Led staff development sessions focused on behavior management, person-centered care, and maintaining compliance with safety and regulatory standards.
● Coordinated with community organizations to create meaningful enrichment opportunities for residents.
● Maintained meticulous documentation to support regulatory compliance and quality care audits.
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