Customer Service Security Specialist
Resume:
Timothy Riley
Woodbridge, VA
***********@*****.***
Profile: Highly qualified Personnel Security Specialist with over 13 years' experience. Service-oriented with personnel security experience in federal law enforcement and industry. Core competencies include strong organizational and prioritization abilities, as well as excellent communication and time management skills. Enjoys creative problem solving, receiving exposure on multiple projects, and excels in collaborative environments. Handles tasks with accuracy and efficiency. Also with handling Customer Service Sales with Contractors. Analyzes vulnerability scans of information systems and assists in remediation tasks lead and attend meetings with stakeholders to discuss statuses of efforts Submit weekly reports to DHA leadership regarding system/program status. I also carry over six years of experience with Risk Management Framework Demonstrated efficiency and experience in creating/documenting RMF package development, including POA&Ms (mitigation statements), Security Plans, Risk Assessments, system/site policies, procedures, and processes, architecture diagrams, and hardware/software inventories Experience in Program Access form, assigned responsibilities, implementing policies, 5205 and general procedures with SAP security. Assessing systems using NIST 800-53 and/or DISA STIGs and SRGs Excellent customer service and organization skills excellent oral and written communication skills Familiarity with NIST publications. I feel I bring a lot to the table to complete the mission or task at hand.
EMPLOYMENT HISTORY
Independent life Insurance Agent
Feb 23 - Present
Job duties of an Independent Insurance Agent include cold calling potential customers, providing information about insurance policies, assisting customers with claims, and maintaining insurance records.
●cold calling or direct face to face meetings presenting various policies and explaining its features to clients
● attracting potential clients
●collecting payments
● developing and maintaining relationship
Senior Security Specialist/Physical Security: Pentagon
Aug 22 - Nov 22
Analyzed data to evaluate iWorked with the Chief Security Officer and Facility Security Officers to ensure security safeguards are met.
Processed personnel security clearances.
Processed visits requests.
Assisted in generating, administering, and maintaining Corporate Security Policies.
Assisted with required security training, education, and briefings.
Ensured security compliance as determined by contract DD Form 254s (for each civilian or contractor being in processed)
Assisted liaison with government security representatives and government customers.
Created user accounts.
VAR Request for all individuals working or coming to work at the site with was the Pentagon. All persons had to be on
SMO and Clearance cleared.
Determined the suitability and security eligibility of individuals for entry and retention.
Insensitive and non-sensitive positions.
Made security clearance determinations for employees or other people for access to sensitive information, resources, material, or work sites.
Contract Development and Sales
Performed background checks on applicants who apply for government jobs that required security clearance.
PIV Card
The position support with accredit, re-accredit, and de-accredit sensitive compartmented information facilities (SCIFs)
Ensure all contractor areas CONUS and OCONUS have met all DoD and IC standards, and guidelines to enforce compliance and mitigate security risks.
Worked with ICD 705 and SCIF accreditation processes and requirements.
Analyzed complex physical security issues and provide cost-effective recommendations that meet policy requirements.
Provide oversight and audit keys and locks, GSA containers and alarm testing also maintenance program in accordance with applicable DoD and IC policy.
Worked with the Chief Security Officer and Facility Security Officers to ensure security safeguards are met.
Personnel Security Specialist / Physical Security: Pentagon JSP
Feb 2020 – Feb 2022
Conducted background investigations on personnel applying for security clearances, ensuring compliance with federal regulations and guidelines.
Managed and maintained personnel security files, ensuring all documentation was complete and up to date.
Conducted interviews and reviewed records to verify the accuracy and reliability of individuals' background information.
Prepared detailed security reports and recommendations for security clearances or access determinations.
Collaborated with federal agencies, law enforcement, and references to gather necessary information for investigations.
Assisted in the development and implementation of access control policies and procedures.
Sales and Customer Service
Conducted security briefings and training sessions for personnel on security clearance requirements and procedures.
Conducted periodic reviews and updates of security clearances to ensure continued eligibility.
Processed visits requests.
Assisted in generating, administering, and maintaining Corporate Security Policies.
Assisted liaison with government security representatives and government customers.
VAR Request for all individuals working or coming to work at the site with was the Pentagon. All persons had to be on SMO and Clearance cleared.
Determined the suitability and security eligibility of individuals for entry and retention
Creating PIV Card
Insensitive and non-sensitive positions.
Made security clearance determinations for employees or other people for access to sensitive information, resources, material, or work sites.
Worked with ICD 705 and SCIF accreditation processes and requirements.
Analyzed complex physical security issues and provide cost-effective recommendations that meet policy requirements.
Provide oversight and audit keys and locks, GSA containers and alarm testing also maintenance program in accordance with applicable DoD and IC policy.
Worked with the Chief Security Officer and Facility Security Officers to ensure security safeguards are met.
Assign security roles like IA Role Clearance updates
Personnel Security Specialist: FBI/GEM Tech
May 2016 – Feb 2020
Grade 2 as necessary performance
Program Access form, assigned 254s.
Implemented policies
Worked with 5205 forms, 2875 forms, DD2249s.
VARs Requests (dealing with a visit to site)
Worked on JADE Systems to expedite planning and organization data.
Risk tolerance across tasks supported, providing subject matter expertise, and acting as a risk management evangelist within the organization.
Provided support researching and analyzing complex problems and processes.
Monitored for job failure or completion Schedule background jobs.
Assisted in assessing business impact of failed jobs.
PIV Creation
Troubleshoot issues with background jobs.
Managed SAP system performance
Monitored SAP products for current and impending issues.
Performed upgrades and installations.
Performed periodic SAP Best Practices
Lead Team project as of full contract renewals and DISS and CMIS clean ups. In processing and out-processing
Provided critical thinking and analysis utilized for documentation writing and oral presentations.
Performed SAP system (prepared and submit annual reports and other required information through DoD SAPCO)
Adjusted performance parameters
Applied extensive experience and full knowledge of security disciples.
Reviewed and analyzed requests for investigations concerning security clearances, reciprocity, requirements, violations, and assessments.
Created user accounts signing off on 2875s, 2249s, SAAR, NATO S and more.
Assigned security roles, Authorized issue investigations promoted expectations, and what steps must be taken to ensure that objectives are met.
Identified corrective action.
Needed when a manager has not accomplished a performance objective.
Provided a basis for differentiating among levels of performance and thus serve as a basis for a manager’s annual salary increase or bonus payment.
Improve individual job performance.
Investigations on - board employees, contracts
Access applicants’ security clearances or access to FBI facilities.
Reviewed and analyzed various FBI investigative files determine and extract all possible identifying information.
Department of State: Diplomatic Security/Personnel Security Specialist
May 2010– May 2016
Conducted thorough threat assessments, risk analysis, and vulnerability studies for diplomatic missions.
Provided close protection for high-ranking diplomats and foreign dignitaries during official visits and events.
Managed security protocols, access control, and emergency response procedures in compliance with international standards.
Conducted security checks for specified areas.
Maintained security equipment and systems, ensuring they were in optimal working condition.
Oversaw the development and implementation of security plans and drills, including evacuation and crisis management exercises.
Provided close protection for high-ranking diplomats and foreign dignitaries during official visits and events.
Collaborated with local law enforcement agencies and international security counterparts to ensure seamless coordination during high-security events.
EDUCATION
Bachelor’s Degree: Visual Arts, Mathematics: St. Augustine’s University
May 2002-May 2007
High School Diploma: Suitland High School
Sep 1998- May 2002
ADDITIONAL TRAINING
NISP Reporting Requirements
Insider Threat Records Checks
Adverse Information Reporting
OPSEC Awareness for Military Members, DOD Employees and Contractors
The Federal Investigative Standards
Identifying and Safeguarding Personally Identifiable Information (PII)
REFERANCES
Sharon Hodges
Administrative Specialist
******.******@*****.***
Contact this candidate