Data Analyst Business
Resume:
Casandra Langley
********@***.***
Skills & Qualifications:
• Lean Six Sigma Green Belt
• JIT, KAISEN, SCRUM, AGILE
• Data Analyst, Inventory Analyst, Business Analyst and Laboratory Analyst
• Certified SCRUM Master and Lean Six Sigma Master Blackbelt
• Aseptic techniques, Mass Spec (plus calculations), Titrations, Chemical /Biology preparation and mixing hygiene, storage and laboratory coordination
• Isolation of bacteria by dilution techniques.
• Flame and Chromatography testing for purification of bacteria.
• Inventory Control (MSDS, SDS, COA, IATA, DOT HAZMAT, HAZWOPPER and 49CFR)
• Vendor Management (Supplier - bidding, quality assurance, handling, waste and etc)
• Proficient in Google and Microsoft Word, Excel and PowerPoint, plus Multiple System Platforms
• Coached and Trained Teams OSHA/GHS/EPA/NFPA/SDS/ASTM
• Operations Analysis
• Communication Planning
• BRDs, Work Plans, UAT, Process Flow/Diagram
• Molecular Biology /Chemistry Assays and Test Batteries (Behavior /Neurology). Professional Experience:
Liver Clinical (LangleySCI)
July 2021 — Present
Medical/Clinical Case Study Consultant
Clinical Research Fastrack (Intern) & Cmr & Liver Clinical, Greenville, Nc/ Clinton, Sc/ Greenwood, Sc July 2021 — Present Director Of Operations & Compliance
• Ensured completion of all required site-specific training, study training/access/approval/passed assessments, delegation duties (trained and screened by PI to staff), and compliance.
• Maintained a constant line of communication with the Sponsor's CRA & Monitor to ensure a clear understanding of Protocol/Trail System & Tool competency and develop a Patient Recruitment & Retention Competency Plan (to avoid high yields of screen failures).
• To build patient trust and retention, created a general social media group to advertise the study on social media.
• In addition, to ensure study success, requested Patient.
• Recruitment & Retention Booster Calls from Sponsor's Monitor.
• Avoided violation/unnecessary extended visits/unorganized record keeping/auditing by regularly meeting with Sponsor's CRA & monitor for PSV/ SIV/ IMV/ COV.
AJILON (DCI Aerospace), Detroit MI
06/03/2019– 02/15/2020 Industrial Lab Coordinator (System Data & Inventory Analyst)
• Gathered data from TrueChem system to make sure chemical data is entered correctly and redefined calculations as per Inventory of Chemical Tanks.
• Created effective Communication Plans/ Process Maps/ BRDs that assisted with appropriate development of the TrueChem System platform.
• Observed and removed any impediments that delayed or impaired data delivery and completing tasks.
• Utilized chemical inventory data from labs, chemical tanks and storage to set scheduling systems for reordering, which allowed the ability to engage chemical vendors in bidding wars in order to get the best prices.
• Created, updated and delegated Process Flows, Process Maps, Continuous Improvement, Communication and UAT for ITT Department to evolve Chemical Computer System Applications.
• Facilitated Problem Solving sessions and escalated all impediments that halted any task to supervisor. Professional Experience Continued:
AJILON (DCI Aerospace), Detroit MI
06/03/2019– 02/15/2020 Industrial Lab Coordinator (System Data & Inventory Analyst)
• Work with program management, product development, risk management, and operations on new product development and product enhancement programs to ensure effective sourcing of materials to meet specifications, material requirements, and pricing from suppliers.
• Actively seek creative supply solutions to optimize cost and value equation.
• Report the cost of delivery per case for each day’s outbound customers.
• Work with the procurement team to ensure smooth product flow in and out of the packing facility.
• Develop relationships in the marketplace to understand and stay abreast of industry changes which may impact various business management programs as it relates to pricing trends and new products.
• Add value to the senior management team. Be an individual that can approach business challenges from a macro perspective and resolve strategic issues effectively.
• Monitor and report on cost trends for key commodities impacting product categories.
• Develop and meet inventory goals for the company which effectively balance cash-flow, industry leading product lead-times, and inventory turn rates.
• Ensure all supplier contracts are complete, properly executed, and have considered all cost variables, including the unbundling of freight. Work with transportation in determining optimal delivery terms, rates, and freight class.
• Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production, and distribution capabilities, transportation cost, and supplier's reputation and performance history.
• Enhance supplier development by communicating performance standards, developing joint improvement initiatives, and actively soliciting formal feedback.
• Negotiate resolution with suppliers relative to quality and service issues. Provide feedback to senior level representatives of suppliers on quality and delivery performance to assure continuous improvement in those areas.
Access Arabic Community, Dearborn MI
08/20/2017 – 5/20/2019 Data Analyst
• Gathered data from EVOLV system to make sure patient data is entered correctly and redefined patient's data as per physician request.
• Created effective Communication Plans/ Process Maps that assisted with appropriate development of the Medical patient information system (EVOLV).
• Observed and removed any impediments that delayed or impaired data delivery and completing tasks.
• Utilized patient data from labs, physician office procedures, radiology etc. to set categories for payment.
• Created, updated and delegated Process Flows, Process Maps, Continuous Improvement, Communication and UAT for ITT Department to evolve Patient Computer System Applications.
• Facilitated Problem Solving sessions and escalated all impediments that halted any task to supervisor. Otterbase, Inc. (Whirlpool Corporation), Grand Rapids, MI (Remote) 10/03/2016 – 4/02/2017 Agile Project Manager
• Facilitated Backlog Refinement Meeting - Requirements gathering with the Scrum Team collectively to create the Product Backlog.
• Facilitated Planning - Decisions to classify PBI’s acceptance Criteria, Estimation (Small, Medium, Large, and Extra Large), forced order (Highest to Lowest Priority) and sprint task.
• Facilitated Daily Scrum meetings –captured and recapped status of project /task of each employee (what was completed today, yesterday and what impedes them from completing their work?).
• Facilitated Retrospective Meeting – Reflect on Lessons Learned and plan a more adaptive approach in order to deal with the impediments experienced during the previous sprint.
• Maintained Cost Deployment, Continuous Improvement, Global communication, Resource planning, SDLC, ATDD and UAT for System platform framework that connects multiple cross functional teams in 5 global regions.
• Facilitated and maintained Change Management and assisted with tools to ensure Project status visibility for cross functional teams.
• Effectively, facilitated company’s transition from traditional framework to a more suitable customized framework that allows improvement.
• Developed system platforms for global communication and knowledge central.
• Escalated all impediments that halted any task to managers.
• Protected employees and teams from external interferences and distractions. Professional Experience Continued:
Blue Cross Blue Shield of Michigan, Detroit, MI
6/15/2015 – 03/07/2016 Business Analyst to Project Manager
• Facilitated requirements gathering for Business Use Case, Impact Assessment meetings.
• Facilitated prioritization of the PBIs and encouraged the Scrum Team to solidify acceptance criteria and assigned priority per task/requirement.
• Utilized MS Office and various System Tools to create, monitor and report statistics of each project.
• Managed the staging platform Prospective Management Tool.
• Customized Agile Framework to fit teams project needs
• Utilized the activity-based costing, and Critical Path to keep project on track, and to align project to initial VISION/scope to avoid going over budget.
Lawrence Technological University, Southfield, MI
03/2015 – 6/22 /2015 Scrum Master (Independent Contractor 1099/ Research) (Remote)
• Effectively, facilitated the company's transition from traditional PMO framework to Kanban improving laboratory research processes.
• Utilized all aspects of the SDLC, ATDD, UAT of all projects and System platform retrospect framework for multiple teams and enforced time boxes.
• Facilitated Change Management and assisted with tools to ensure Project status visibility for cross functional teams.
• Utilized CA Technologies, JIRA, Confluence, RTM, AXO, DOMO KPI Dashboards, WBS Schedule Pro, MS Office Suite and CASE COMPLETE to document, track, update, coordinate and communicate. Penske / Shinola, Detroit, MI
11/2014 – 04/2015 Inventory Analyst/ Team Leader
• Inventory data input, audited inventory reports/live inventory bins, created report data sheets, created tests for improvement of inventory process and delegated new processes to employees.
• Supervised and led over 15 employees.
• Adhered to the highest degree of professional standards and strict confidentiality in matters that required discretion and repeated certification training.
• Communicated flaws in system performance and assisted with improvement. Datamatics Global Technologies, Livonia, MI
05/2014 – 10/15/2014 Medical Insurance Verification Operator
• Applied HIPAA and ISO regulations to ensure proper verification for Policyholders and Patients.
• Adhered to the highest degree of professional standards and strict confidentiality in matters that required discretion and repeated certification training.
• Communicated flaws in system performance and assisted with improvement.
• Accurately, applied appropriate codes for provider services of the Policy holders. Lawrence Technological University, Southfield, MI
09/2009 - 11/2012 Research Associate / Project Coordinator (Intern)
• Managed the implementation process to ensure delivery of quality, well-documented programs.
• Analyzed scope of work and documented technical requirements to determine appropriate solutions to internal and external client’s business needs.
• Ensured all customer information received is complete and accurate.
• Developed or updated project plans including information such as project objectives, technologies, systems, information specifications and schedules.
• Assigned and coordinated activities of project personnel.
• Established and executed a project communication plan.
• Documented script requirements including inputs, outputs, call flow and dispositions.
• Provided written customer requirements that set the project direction, managed client expectations, and controlled the scope of the project.
• Developed and executed testing methodology, problem determination and analysis, including product test plans and coordination of user acceptance testing.
• Maintained project timelines and reported work progress and setbacks to management on a timely basis.
• Maintained client relationships by clearly communicating work progress as scheduled. Professional Experience Continued:
On Assignment, Northville, MI
2/2008 - 11/2010 Microbiology/Chemical Laboratory
• Wet Lab: Mass Spectrometry, acid splits, cultures, bacteria plates, colony & plate count, cleanroom laboratory, Chemical and biology preparation of samples for routine laboratory testing and lab reports.
• Lab Coordinator: Assisted with development, planning, implementation and assessment of reports.
• Assist with the coordination of many interfaces to test client’s material and create reports for the information system.
• Hematology, Genetics, Cell Biology and Chemical Biology.
• Responsible for End-to-End Product o, product price bidding, properly documenting certificate of analysis/MSDS/SDS, codification of product, training for products, observation/ inspection of product, storage appropriation
Lawrence Technological University, Southfield, MI
03/2002 - 11/2005 Science Laboratory Technician / Office Manager/ Project Coordinator
• Inventory Process Control.
• Customer interface concerning product development and technical status.
• Performed Quality Checks.
• Established & maintained Product Development Cockpit Chart.
• Performed Root-Cause Analysis.
• Performed change management.
• Monitored the defect, tracking and management on new programs.
• Coordinated actions and resolution of risk assessments (for Management Releases).
• Reported status to Line-Management.
• Electrophoresis protein DNA samples.
• Set-up Chemical/Biology and Psychology laboratories.
• Conducted chemical, biological and psychological experiments.
• Inventory for departments of chemical, biological and physics.
• Proctored lessons, exams and assignments.
• Karyotyping and dilution.
• Aseptic techniques.
• Tested blood with reagent.
• Counted platelet of blood cells.
• Conducted Administrative daily duties.
• Presented PowerPoint Presentations.
• Arranged appointments, seminars, meetings, etc.
• Communicated and assisted with development, planning, implementation and assessment of reports to service students and faculty.
Education:
• Bachelor of Science in Psychology, Lawrence Technological University, Southfield, MI
• Dual Major: Pre-Med Neurophysiology and Molecular Biology
• Associate of Science in University Study, Lawrence Technological University, Southfield, MI Major: Pre-Med Studies
Certifications:
• Certification Business Analyst, Global Information Technology, Southfield, MI
• Major: Business Analyst SQL, VML & Visio, BRDs, UAT
• Advanced Project Management
• Lean Six Sigma Master Blackbelt
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