Customer Service General Manager
Resume:
BARTENDER
(fol Coal
INFORMATION
fe = Crystalfalls63@gm:
PTT Exo NM Xela
Freshly certified bartender with a passion for
crafting great drinks and creating
Pee eo cic eae
bartending school and ready to bring a mix of
technical skills, customer service, and hi
Cyan Aine ten iis)
background in fast-paced environments, team
leadership,
eee eee
istomer engagement, thrive
Pees eg eae eis ere
cocktail, keeping service smooth on a busy
De econ
ited to step behind the bar and bring the
md
HIGHLIGHTED
By <a
rar)
Poe iNi
eee
eee ee a eee
ee ees
POS Systems & Cash Handling Accuracy
Bar Setup, Inventory Management & Restocking
conflict Resolution & Guest Satisfaction
een Su area!
i
Rae)
ae
WORK HISTORY
BARTENDER
Private Events and Parties - New York, NY
2022-Present
Serves patrons with food and beverages in a positive and friendly
Provides information to help food and beverage selections.
Presents ordered choices in a prompt and efficient manner.
GENERAL MANAGER
Bahama Breeze - Bergen, NJ
2023 - 2024
Led teams by example to deliver exceptional standard of work.
Mentored employees, providing guidance on career development and
personal growth.
Managed customer experiences with close eye on team interactions,
touchpoints and methods of engagement
Planned layouts for optimum workflows and business results.
BARTENDER
Bananas Lounge - Philadelphia, PA
2021 - 2023
Cleaned, organized, and replenished supplies to maintain bar
appearance.
Memorized recipes for popular cocktails while also learning new trends
in mixology.
Monitored customer behavior, intervening to maintain safe environment
for all patrons.
Operated cash registers accurately, handling cash and credit card
transactions efficiently.
Participated in staff meetings discussing ways to improve overall bar
‘operations.
EDUCATION
American Bartenders School
New York, NY 2024
One Bright Ray
Philadelphia, PA 2017
Contact this candidate