Customer Service Fast-Paced

Evalina Kruger

541-***-**** ️ *************@******.*** Currently located in Scottsdale AZ

Career Summary

Dedicated and adaptable professional with a proven track record in customer service, leadership, and operational management. Skilled at thriving in fast-paced environments while fostering teamwork, ensuring efficiency, and delivering exceptional client experiences.

Work Experience

Manager — Jamba Juice, Medford, OR

August 2020 – March 2021; February 2024 – August 4, 2025

Delivered exceptional customer service, maintaining high satisfaction ratings and building loyal repeat customers.

Led and motivated a diverse team in a fast-paced environment, ensuring smooth operations during peak hours.

Fostered a culture of teamwork and collaboration to consistently meet daily and weekly sales goals.

Applied excellent time management skills to coordinate staff schedules, streamline workflow, and meet tight deadlines.

Oversaw daily operations, including inventory control, cash handling, and compliance with safety and quality standards.

Front Desk & BOH Manager — Organic Elements Spa, Medford, OR

January 2021 – September 2022

Provided a welcoming and professional client experience, managing bookings, check-ins, and customer inquiries.

Oversaw back-of-house operations, including inventory management, supply ordering, and vendor coordination.

Supported spa staff by maintaining a smooth workflow between front and back areas.

Applied strong organizational and time management skills to meet daily operational needs.

Handled sensitive client information with discretion and maintained compliance with health and safety protocols.

Education

South Medford High School — Medford, OR

High School Diploma, 2022

Skills

Customer Service Excellence

Leadership & Team Management

Time Management

Fast-Paced Environment Adaptability

Scheduling & Staff Coordination

Inventory & Supply Management

Conflict Resolution

Communication Skills

References

Tyler Cochran (541 - 944 - 6713)

Makiya Peyton Rosales (541 - 500 - 9743)

Christina Medina (541 - 613 - 6804)

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