Resume - Betty.pdf
Princeton, TX 75407
************@*****.***
BETTY MCCALEB
SUMMARY
Detail-oriented and organized Dental Insurance Coordinator with 8+ years of experienc
in insurance verification. Strong knowledge of dental coding (CDT) and insurance
policies. Excellent communication skills and proficient in educating patients on their
coverage, benefits, and financial responsibilities. Committed to providing exceptional
service and optimizing the financial health of the practice.
EXPERIENCE
Valley Creek Dental Care, McKinney, TX — Insurance Coordinator
AUGUST 2016 - PRESENT
e Verify Patients’ insurance coverage, benefits, and eligibility prior to
appointments.
Explain insurance benefits, coverage limits, and out-of-pocket costs to patients.
Update insurance information in the practice management software.
Collect and process co-pays, deductibles, and outstanding balances.
Related Management, Dallas, TX — Property Manager
DECEMBER 2006 - MAY 2016
e Screen and select qualified tenants through background checks.
e Handle tenants’ inquiries, complaints, and conflict resolution.
e Coordinate with contractors, vendors, and maintenance staff.
SKILLS
Dentrix software
CDT coding
DNOA
Microsoft Word & Excel
Google Drive