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Behavioral Health Administrative Support

Location:
Cleveland, OH
Posted:
August 12, 2025

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Resume:

B O N A I D O R I S

C O N T A C T

***********@*****.***

CENTRAL STATE UNIVERSITY

Bachelor of Arts in Political Science

****-****

Dean’s List (2018-2022)

NAACP Member Peer Mentor &

Pirate ambassador (2019-2022)

E D U C A T I O N

S K I L L S

Case File Management

Task Prioritization Under Pressure

Conflict Resolution and Task

Support

Team Leadership & Initiative

Cross Cultural Communication

Critical Analysis & Strategic

Thinking

P R O F I L E S U MMARY

Versatile and detail-oriented professional with experience in behavioral health, case coordination, and administrative support. Skilled in strategic thinking, conflict resolution, thorough documentation, and communicating effectively with diverse clients and teams. I am recognized for maintaining strong verbal and written communication skills across all levels of interactions. Thrives in dynamic environments, effectively adjusting to changing demands while maintaining strong task management. I bring a reliable, analytical, and organized approach to collaborative work environments across diverse settings. WORK E X P E R I E N C E

George Junior Republic MAY 2023–MAY 2025

Behavioral Health Technician

Central State University September 2019 - May 2022 Resident Advisor & Information Desk Attendant

Keystone Adolescent Center May 2018–August 2021

Youth Administrator

Provided direct care and behavioral support to juvenile and at-risk youth, ensuring safety, structure, and consistency in a residential treatment setting De-escalated high-stress situations using trauma-informed approaches and crisis intervention techniques, fostering a stable and supportive environment. Implemented treatment plans and therapeutic strategies in collaboration with clinicians and case managers to address behavioral, emotional, and developmental needs.

Documented daily behaviors, incidents, and interventions in detailed reports to support legal, therapeutic, and case review processes. Managed administrative tasks including budgeting, incident reporting, maintenance requests, and room assignments.

Created and facilitated educational programs on diversity, substance abuse prevention, personal development, and academic success. Collaborated with University departments, counselors, and administrators to facilitate campus engagement

Served as a front-facing campus representative, providing professional customer service and directing students and visitors to appropriate support services.

Managed and documented case files, treatment plans, and progress reports for youth ages 10 to 18, ensuring compliance with organizational and legal standards.

Liaised with parents, caregivers, and interdisciplinary teams to ensure coordinated support and clear communication.

Collaborated with administrative staff to design and implement targeted programs based on developmental, educational, and legal needs.



Contact this candidate