Data Entry Customer Service

ANDREA PARKINSON

*** ******** ***, *********, ** 475-***-**** ********@*****.***

Summary of Qualifications

● Experienced administrative and accounting professional with extensive background in processing, data entry, human resources, and cash management within healthcare and corporate settings.

● Strong analytical, organizational, and customer service skills.

● Excellent communication abilities with a keen attention to detail.

● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

● Fluent in English.

Education

●Institute of Management Sciences — Jamaica

Diploma — Accounts and Financial Management 2002

●Montego Bay Community College — Jamaica

Certificate in Business Education – Secretarial 1981 - 1982

●Mount Alvernia High School — Jamaica

High School Diploma 1975 - 1980

Work Experience

●Tax Associate — H&R Block, Waterbury, CT January 2025 – June 21, 2025

- Assist clients in preparing and filing federal and state tax returns.

- Provide excellent customer service by answering client questions regarding tax preparation.

- Maintain confidentiality and accuracy of sensitive financial information.

- Support office administrative tasks during tax season.

●Data Entry Clerk — Magnolia Tech Consultant, Jamaica 2020 – 2021

- Entered data accurately and efficiently into databases and spreadsheets.

- Maintained confidentiality of sensitive company data.

●Human Resource Coordinator — Hospiten Jamaica Limited, Jamaica 2010 – 2019

- Processed payroll and prepared monthly General Ledger reports.

- Drafted disciplinary letters and other HR-related documentation.

●Accounts Executive — Mobay Hope Medical Centre, Jamaica 1997 – 2010

- Managed payroll processing and company lodgments.

- Conducted bank reconciliations and maintained accurate accounting records.

●Accounting Generalist — Tryall Golf, Tennis & Beach Club, Jamaica 1985 – 1997

- Handled cash management of local and foreign currency.

- Conducted daily cash audits of front desk operations.

- Entered financial transactions into the general ledger system.

SKILLS

●Payroll Processing & Accounting

●Data Entry & Document Preparation

●Cash Management & Currency Handling

●Human Resources & Employee Relations

●Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

●Analytical & Problem-Solving Skills

●Excellent Communication & Customer Service

REFERENCES

Available upon request.

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