High School Customer Service

RABIATU MAGAJI

Email: **************@*****.***

Phone: +1-438-***-****

Professional Summary

I am a highly motivated, conscientious, and competent collaborator with in-depth knowledge in cleaning and expertise in food and hygiene. With a proven record of achievement, I bring positivity and a creative mindset to any team. I excel in taking ownership of challenging problems, maintaining high standards, and assisting my employer in achieving their commercial objectives.

Education

General Knowledge in Arts

Agona Senior High School, Ghana

Graduated: June 2016

Work Experience

Cleaner

Movenpick Ambassador Hotel – Accra, Ghana

Dates: April, 2013

Responsible for maintaining cleanliness in guest rooms and common areas.

Ensured all cleaning tasks met the high standards of the hotel.

Reported maintenance issues to management promptly.

Healthcare Assistant

Residence Persuad Chestnut – Montreal, Quebec

Dates: July, 2024

Assisted patients with daily activities, including personal care and mobility.

Monitored and recorded vital signs.

Provided emotional support and comfort to patients.

Worked closely with the medical team to ensure patient well-being.

Kitchen Staff

A & W Charles Recruitment – Pierrefonds, Montreal

Dates: [Please provide start and end dates]

Assisted in preparing food items according to company standards.

Maintained cleanliness in the kitchen and followed hygiene protocols.

Supported the kitchen staff in ensuring smooth food preparation and delivery.

Managed inventory and reported shortages to management.

Skills

Exceptional Communication Skills: Able to communicate effectively with colleagues, supervisors, and customers.

Strong Customer Service Relations: Skilled in handling customer inquiries, ensuring satisfaction, and maintaining positive relationships.

Punctual: Consistently reliable and committed to being on time for shifts.

Attention to Detail: Diligent in completing tasks to the highest standards and ensuring thoroughness in every aspect of work.

Safety Protocols: Knowledgeable in maintaining safety standards, especially in cleaning and food-related tasks, ensuring a safe environment.

Certifications

Certificate in PSW Program

Divine Rock Academy – Montreal, Quebec

Languages

English (Fluent)

Hausa (Fluent)

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