Quality Assurance Test Engineer

Phillip White Clearance: TS/SCI CIP

Residence: Parkville MD

Email: ***************@*****.*** Willing to relocate: Yes

Willing to Travel: 100%

410-***-**** cell

EXPERIENCE SUMMARY

I am an experienced Quality Assurance Test Engineer. I have also branched out and successfully taken on roles as a Requirements Analyst and a System Engineer as the projects have required. During my tenure at Booz Allen, I have successfully completed multiple projects that I participated in by managing and coordinating system requirements and sprint planning, further I designed and developed Testing for a U.S. Government client projects, using Scrum, Agile, and SAFE methodology and the Atlassian suite. I have also extensively used Salesforce for VA client projects. Previously, I spent three years of my career performing software testing for Mantech on a Federal Healthcare Project. Prior to that, for 14 years, I was lead software tester for a scoring engine development project.

COMPETENCIES

Agile Methodologies (12 yrs) Develop System requirements (2 yrs)

Quality Assurance Testing (24 yrs) Jira Issue Tracking (8 yrs)

Atlassian Confluence (6 yrs) Develop System requirements (2 yrs)

Scrum Master (1 yrs) Requirements Gathering (1 yr)

Compliance Testing (5 yrs) Salesforce (2 yrs)

CERTIFICATIONS

ASTQB Test Certified Certified Lean Six Sigma

SAP Project Manager Masterclass Apache NiFi Big Data Flow

Salesforce Certified Associate Salesforce Certified AI Associate

ICAgile Certified Professional Agile Testing

EXPERIENCE DETAILS

Booz Allen Hamilton, Inc., Staff Engineer 1/2021 – 4/2025

Laurel, MD

Staff Engineer – Quality Assurance Test Engineer PTEMS VA CABS

•Executed feature testing and regression testing of enhancements and sustainment activities for mission critical enterprise application for Department of Veterans Affairs PTEMS project.

•Achieved Tier 5 security status with the VA

•Using Salesforce and JIRA, wrote, organized, and implemented test cases, including smoke testing, for each phase of the testing and release cycle including QA, UAT, Integration, PERF and Production over multiple production cycles with 10 different user personas for each stage.

•Utilized Jira to log defects, make test case modifications and peer review test cases written by other engineers.

•Used Jira, Excel, Word and PowerPoint to create and refine test scripts for customer User Acceptance Testing in various formats including workbook and OTS.

Staff Engineer Requirements Analyst

•Wrote, refined, and decomposed tickets for current and upcoming Product Increment (PI) releases and for the Product Backlog Refinement (PBR) iterations in a SAFE environment for a program developing a cloud-based multi-fabric Forensics and Malware Reverse Engineering Platform and Repository. Oversees requirements gathering and decomposition, training development and delivery, and communications and user engagement strategy for a software system delivery on AWS for a U.S. Government client in central Maryland (CMD).

•Captured requirements for data flow needs and availability.

•Worked with stakeholders to define and prioritize new products and enhancements to existing products in line with product roadmap and client goals.

•Engaged with other teams to refine traceability for JIRA tickets

Staff Engineer Test Engineer PTEMS VA CABS

•Lead and associate test engineer on teams that implemented multiple key changes and upgrades for an existing Salesforce software system delivery for the OVARP, AVRT and EARS projects for the Veterans Administration

•Wrote User Acceptance Testing scripts, coordinated testers and timelines, and participated in Go/No-Go conversations

•Wrote, organized, and implemented test cases, including smoke testing, for each phase of the testing and release cycle including QA, UAT, Integration, Staging, Production over multiple production cycles with several different user personas for each.

•Coordinated with other team members to establish priorities, direction, and successful completion of testing projects in an Agile environment utilizing the JIRA management tool.

•Lead and helped write test scripts for UAT testing by the client.

System Engineer

•System Engineer on a team that created and developed key central features for a software system delivery on AWS for a U.S. Government client in central Maryland (CMD)

•Coordinated within the team using JIRA to manage sprint velocity, creating, updating, and assigning epics, stories, tasks, and subtasks to team members.

•Participated in planning and formation of the data flow for individual components of the product

•Ability to educate teams on refining and maintaining the product backlog.

•Ability to facilitate discussion, decision making, and conflict resolution.

•Worked with original requirements and statements of work and created acceptance criteria for new stories.

•Proficient with Atlassian tools, knowledge of Scrum, Kanban, and XP

•Updated the Requirements Verification Traceability Matrix (RVTM) for the project.

•Received Top Secret Security Clearance (TS//SCI) on Dec 28, 2022

Staff Engineer Test Engineer

•Worked with SE and developers to create a detailed Integration Validation testing plan to address the testing resource needs for initial product release and future waves or a software system delivery on AWS for a U.S. Government client in central Maryland (CMD).

•Worked one-on-one with tools SMEs/engineers to verify the data mappings with multiple tools to ensure meeting requirements as indicated in the Requirement Traceability Matrix (RTM)

•Wrote and implemented test cases from the ground up.

•Tested data flow and capture from ingestion

•Coordinated with multiple teams across disciplines to establish priorities, direction, and successful completion of testing projects utilizing JIRA tools.

•Designed and executed project-specific Test procedures, strategies, plans and use cases.

•Co-wrote the System Test Plan

ManTech International Corporation, Test Engineer Associate 8/2017 – 8/2020

Columbia, MD

•Held a CMS Public Trust Security Clearance

•Quality Assurance for a highly visible Federal Healthcare project in a rapidly changing environment over several enrollment cycles.

•Collaborated with multiple teams to accurately analyze, write, peer review, and present to the client regression and migration testing projects utilizing the ALM and JIRA management tools. Additionally, collaborated closely with outside vendors over each release.

•Utilized Confluence to communicate Test plans and Test cases with the client.

•Evaluated and tested Hotfix, maintenance, and regression tests on demand

•Used various technologies to accomplish daily operations, such as Amazon cloud service (AWS), Postman on a services-based testing, VBS scripts, SOAP, SSH, database queries, and ALM, JIRA and Confluence for configuration management.

ACT, Non-Profit Educational Test Provider, Software Test Engineer II 4/2002 – 4/2017

Hunt Valley, MD

•Testing Lead for high visibility projects in an Agile environment

• Proficient in the Scrum Process Framework

•Initiated, developed, and implemented successful Beta test involving twenty-seven universities and colleges; testing revealed significant flaws in program scalability.

•Oversaw user acceptance testing of a new corporate website.

•Devised and assessed a new adaptive scoring engine for college placement software.

•Orchestrated regression testing of a legacy product for migration of applications to a hosting service.

•Created Test procedures and use cases.

•Managed and trained contractors on application development and analyzed vendor work for quality and adherence to corporate standards.

•Sat on the hiring committee for management positions, peers, and contractors

Education

Villa Julie College (Stevenson University), Stevenson, MD,

Bachelor of Science, Business Administration; 1999

Associate of Arts, Travel and Tourism Studies 1995

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