Shanna Coatney
***********@*****.*** ~ 405-***-**** ~ 7640 Paraiso Crst Boerne, TX 78015
Objective
To obtain a position as a caregiver or house keeper to use my skills in organization, interpersonal communication, and attention to detail.
Education
May 1985
Guthrie High School- High School Diploma
Experience
July 2015 - present
Rover, Oklahoma City OK - Dog walker/sitter
● Communicated with customers about care plans for their pets and updated customers about how their pets were doing. Worked with the customers through any concerns they had regarding the care of their pets.
● Sent constant updates to the customers regarding pet activities like going on walks, going to the bathroom, being fed.
● Multi-tasking by walking multiple dogs at a time while documenting important information for the owners.
● Cleaning up after pets and keeping an organized space for pet supplies, feeding stations, play stations, and maintaining a clean yard for animals to go to the bathroom. August 1989- August 1996
Southwest Home Rentals- Housekeeping/Sales Associate
● Cleaned up houses after tenants moved outs including basic wipe downs, sweeping, mopping, in-depth carpet cleaning, and paint cover ups.
● Corresponded with tenants regarding maintenance needs, payments, and answering any questions or concerns.
● Set up showings with potential tenants to showcase our properties to show what our homes have to offer.
● Worked with other employees to ensure we work together to fix issues, maintain a clean and organized office space, and communicate with contractors. August 1989- August 1996
Spencer for Hire- Private Process Server
● Serve court documents to individuals in a safe and respectful manner.
● Communicate with individuals to ensure they are getting all documents and all information is accurate.
● Listen to my supervisor on the route I need to go to serve multiple documents to different individuals in a timely manner.
August 1985- July 1989
Royal Cleaners- Manager
● Managed a dry cleaner which included communicating with customers about their clothing needs, including satisfying and scheduling appropriate pick up times.
● Cleaning different types of clothing, getting tough stains out, and ensuring clothing is cleaned appropriately and folded properly.
● Train employees to clean clothing properly and clean spaces within our facility. Skills
Technical: Experienced with Microsoft Word, writing and editing, accurate and fast word processing, and research.
Administrative: Develop a variety of budgeting plans, organization skills, able to hold active leadership roles, and communicate in an effective and efficient manner.