YOGI MATHIVANAN L +91-807*******
***********@*****.***
Officer- Marketing Coordinator
No 1/3, Govindarajpuram, 2nd
street, Adyar, chennai-20
SUMMARY
To secure a challenging position in a reputable organization to expand my learnings,
knowledge and skills.
EDUCATION PROFESSIONAL EXPERIENCE
2021 2 YEARS IN HANDLING CREDIT CARD EMI:
KUMARARANI MEENA MUTHIAH COLLEGE Processing of cashback posting along with the maintaining MIS.
OF ARTS & SCIENCE Collecting and carrying out complex MIS analysis in support of
B.COM (corporate secretaryship) 68%
management and customer request. Involved in reporting
statistical findings work colleagues, senior managers and
2018
KUMARARANI MEENA MUTHIAH functional heads. Manipulating, cleansing & processing data
MATRICULATION HIGHER SECONDARY using MS- EXCEL. Balanced summary activity in the client
SCHOOL accounting system and reconciles the unapplied cash account on
HSC 65% a daily basis.
SKILLS 1 YEAR IN HANDLING GENERAL QUERIES:
Cashback posting and reconciliation Coordinate with internal partners such as front, middle and
Resolving customer complaints on Banking back office staff to obtain required information and applicable.
ombudsman, Nodal officer and RBI complaints Initiated and completed high - quality KYC files inclusive of data
within TAT input, research and analysis.
Audit queries resolution with sequence for Maintained commercial portal in online platform by activating
better understanding the card, managing credit limit, updated contact details, hotlist
Adhoc and PPT Presentation to cope up the card.
business requirements Handled general maintenance work including the above
Incentive payout based on slabs as per mentioned all along with the dispute queries.
agreements with partners Customized reconciliation statement preparation as per the
client’s requirement and operational requirement.
ACHIEVEMENT & AWARDS PROJECT
Achieved key performer award for 3 consecutive Processtoautomate the cashback posting basis important
years in HDB Financial Services bank mandatory fields to post cashback.
Process help to do the incentive payout to the aggregators on
time which will reduce man power and time.
Process to identify the loan boarding volume which will
provide net off volume on business.