[443-***-****] • [************@*****.***]
PROFESSIONAL SUMMARY
Detail-oriented Data Entry Clerk with a proven ability to accurately transfer, update, and manage large volumes of information in databases and spreadsheets. Skilled in verifying data against source documents, maintaining data integrity, and performing regular backups to safeguard records. Proficient in Microsoft Office Suite and database systems, with fast and precise typing skills. Adept at meeting tight deadlines while ensuring accuracy, efficiency, and confidentiality in all data management tasks. CORE SKILLS
• High Volume of Scheduling, Calendar, Email
Client & Provider Coordination & Follow-Up
• Project Coordination & Task Tracking
• Digital Records & File Organization
• Document Preparation & Processing
• Proactive, Urgency Time Management &
Prioritization
• Timesheet Auditing & Payroll Support
• Strong Verbal & Written Communication
• Data Entry & Time, Database Management
• Accuracy & Data Integrity
• Fast & Precise Typing (WPM 45)
• Attention to Detail in High-Volume Workloads
• Global Stakeholder Liaison, Data Integrity &
Process Optimization, Managed client confidential
information HIPAA Compliance & Confidentiality
• Adaptability Problem-Solving Customer Service Mindset
• Quick to Learn New Technologies, with a proven
ability to adapt to Evolving Tools and Platforms,
scheduling in ABA and Central Reach
• High Emotional Intelligence (EQ)
• Multi-tasking & Independent Problem Solving
• Relationship Building with Clients & Clinical Staff
• Spreadsheet Creation & Maintenance
• Data Verification & Quality Control
• Regular Data Backup & Preservation
PROFESSIONAL EXPERIENCE
Administrative Operations Specialist
Johns Hopkins University – Baltimore, MD May 2024 – Oct 2024 (Due to Relocation)
• Provided executive support to the Chief Professor and faculty members in the Mechanical Engineering Department managing detailed and shifting calendars, high-level academic operations.
• Tracked and prioritized incoming communications, ensured timely responses and follow-ups with internal departments and external partners to ensure timely delivery of documentation and projects.
• Managed meetings and event logistics, retreats, workshops, and conferences including selecting the location and menus, working with leaders to establish the agenda, determining participants, and creating and tracking the budget. Also secures contracts, equipment, invitations, attendance rosters, and other materials/support items.
• Managed special projects and assignments by creating project plans, tracking deliverables, proactively identifying and flagging at-risk tasks, and carrying out background research on emerging issues. Identifies areas that require executives’ immediate attention and recommends solutions.
• Maintained accurate digital filing systems, and managed faculty onboarding activities.
Executive Assistant
Johns Hopkins Hospital – Baltimore, MD May 2021 – May 2024
• Provided executive-level support to Sr. VP of Facilities & Operations and multiple directors.
• Managed SAP purchase requests, supply orders, vendor contracts, and travel logistics.
• Managed Department HR responsibilities, assisting with scheduling candidates, job descriptions, organization charts, and department transitions.
• Managed and coordinated special projects, along with key operational tasks, providing clear impactful updates while effectively communicating vital information to team members. ANGELA BROOKS
Senior Administrative Coordinator
Medical Faculty Associates – Washington, DC Sept 2017 – Jan 2020
• Revenue Cycle Division coordinated daily operations for finance leadership, including timekeeping, budgeting, and reporting.
• Managed contract renewals, office supplies, and division communications.
• Tracked hiring, onboarding, and termination documentation for the Revenue Cycle Division.
• Created SOPs and updated digital filing systems to improve internal workflows.
Administrative Office Manager
Baltimore County Board of Education – Baltimore, MD Jan 2013 – Sep 2017
• Managed $700K budget, vendor selection, P-card tracking, invoice approval, and financial reconciliation. Received the Achievement Annual Financial Reporting Award for my middle school's financial performance audit, documentation, accounts, statements, and balance.
• Managed building maintenance and office equipment contracts.
• Coordinated hiring, training, and payroll documentation for 85+ staff.
• Supported leadership with scheduling, parent communication, and contract negotiation.
Managerial Executive Assistant
Sinai Hospital – Baltimore, MD Feb 2011 – Feb 2013
• Managed Directors calendar appointment, and staffing documentation and timekeeping for trauma and rehab units.
• Coordinated events and credentialing documentation for nursing leadership.
• Liaised with vendors on contracts and supply orders. CORE TECHNICAL SKILLS
HR Systems: SAP, Concur, UltiPro, Kronos, HR E210
Tools: MS Office: [Excel, Outlook, PowerPoint, Word], Zoom, Teams, Webex, Gmail, Google Workspace, DocuSign
EDUCATION
Business Administration Secretarial Science
Watterson Vocational Business School – Baltimore, MD