Administrative Support Office Assistant
Resume:
LISA
SUMRALL
*********@*****.***
Escondido, CA 92027
SKILLS
Document Preparation
Exceptional organization
Time management expertise
Office Supply Management
Travel Arrangements
Meeting Scheduling
Event Planning Assistance
Calendar Management
Mail Management
Invoice Processing
Staff Management
Database Management
Report Writing
Scheduling
Meeting planning
Customer Service
Social Media Management
Business Administration
Presentation Development
Quality Control
Administrative Support
Business Writing
PROFESSIONAL SUMMARY
Driven professional with extensive experience in administrative support and office management, notably with the County Of San Diego Public Health. Excelled in document preparation, meeting scheduling, and maintaining information confidentiality. Proven track record of enhancing office efficiency and supporting executive teams through exceptional organization and time management skills. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Proactive Executive Office Assistant with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities.
WORK HISTORY
County Of San Diego Public Health - Executive Office Assistant San Diego, CA • 05/2023 - Current
● Organized and coordinated conferences and monthly meetings.
● Screened calls and emails and initiated actions to respond or direct messages for managers.
● Processed travel expenses and reimbursements for executive team and senior management group.
● Answered high volume of phone calls and email inquiries.
● Handled confidential and sensitive information with discretion and tact.
● Used advanced software to prepare documents, reports, and presentations.
● Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
● Screened calls and emails and responded accordingly to support executive correspondence.
● Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
● Transcribed meeting minutes BOS, business development and senior management teams.
● Developed and maintained automated alert systems for important deadlines.
Tilly's - Instructional Assistant
San Diego, CA • 03/2024 - 05/2024
● Collated classroom materials to help teachers prepare for daily instruction and activities.
● Delivered curriculum in both one-on-one lessons and group learning environments.
● Created lesson materials, visuals, and digital presentations to supplement lesson plans.
● Applied specialized teaching techniques to reinforce social and communication skills.
Project Oversight
Office Management
File Organization
Financial Services
Proofreading
Strong Problem Solver
Executive Support
Business Correspondence
Policy Enforcement
Appointment Setting
Information confidentiality
Multi-line phone proficiency
Office Administration
Report Development
Schedule & calendar planning
Performance Improvement
Mail handling
Filing and data archiving
Professional and mature
Project Planning
Resourceful
Conflict Management
Travel Coordination
Schedule Management
Task Delegation
Phone Etiquette
Labor Relations
EDUCATION
Centennial Senior High
Compton, CA • 06/1982
High School Diploma
● 4.0 GPA
● Supported student learning objectives through personalized and small group assistance.
● Provided support during classes, group lessons, and classroom activities.
● Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
● Organized and led practice, research, and lab assignments.
● Provided performance feedback to help students understand strengths and areas for improvement.
● Maintained safety and security by overseeing students in recess environments.
● Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
● Provided support to help students with special needs learn and grow.
County Of San Diego Health & Human Services Agency - Office Assistant/HSS
San Diego, CA • 05/2023 - 02/2024
● Delivered clerical support by handling range of routine and special requirements.
● Assisted with budgeting and financial management to keep office operating within budget.
● Prepared and edited documents to produce precise, accurate and professional communication.
● Monitored security to help maintain equipment, data and information safety.
● Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
● Reviewed files, records and other documents to obtain information to respond to requests.
● Utilized office management software to record and track customer information.
● Informed and supported business leaders through consistent communication and administrative support duties.
● Edited and proofread documents for accuracy and completeness.
● Processed incoming and outgoing mail and packages according to established procedures.
● Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
● Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
● Assisted with onboarding of new employees.
● Input data into spreadsheets and databases.
● Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
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