Administrative Assistant Legal
Resume:
ZHEISKA NICHOLE HAYNES
Vancouver, BC V5P 3A6
Email: ********************@*******.***
Cell: 778-***-****
EDUCATION
Legal Administrative Assistant Certificate Jan 2025 – Aug 2024 Capilano University, North Vancouver, BC
• 4.18 GPA
• Dean’s List for the entirety of the program
Bachelor of Arts (Criminology Major) Jan 2024 – Ongoing Simon Fraser University, Burnaby, BC
Associate of Arts (Criminology Major) Sept 2019 – Dec 2023 Douglas College, New Westminster, BC
RELEVANT SKILLS
• Clio Software
• iManage
• Expert Assistant Pro
• ConveyMe
• Adobe
• Zoom and MS Teams
• Copitrak Scan Token
• Fluent in Tagalog
• Microsoft Office: Word and Excel 2019,
Outlook and PowerPoint
• BC Online, LTSA
• Accurate Typing Speed of 60 WPM
• Emburse Enterprise
• Litera Compare for Word, Excel 2019 and
PowerPoint
EMPLOYMENT EXPERIENCE
Barista Trainer
Starbucks, Vancouver, BC Oct 2021 – Present
• Manages fast-paced environments efficiently, handles high-volume orders while maintaining accuracy.
• Train and mentors new team members, ensuring consistency in drink quality and customer interactions.
• Conducts training sessions, provides coaching, developed strong communication and leadership skills that helps build a positive work environment.
• Maintained product knowledge and promote seasonal offerings to enhance sales and customer experience.
• Provides high-quality customer service while preparing and serving a variety of handcrafted beverages.
Legal Administrative Assistant Practicum Student
MLT Aikins LLP, Vancouver, BC July 21 – Aug 4, 2025
• Completed a rotation through multiple practice areas, including Civil Litigation, Indigenous Law, Real Estate, Wills & Estates, Securities, and Corporate. Page 2 of 3
• Opened new files, conducted Know Your Client, and conflict searches.
• Assisted with the production of the Application Record binder and observed the preparation of the Book of Authorities for court filings in civil litigation.
• Used iManage to organize and manage matter/client files, including filing emails and scanned documents.
• Deposited cheques and processed firm billings using Emburse Enterprise software and completed deposit instruction and electronic trust fund transfer forms for finance submissions.
• Scanned and filed legal and client documents into the firm’s digital management system.
• Observed the process of opening new client files and shadowed submissions to Court Services Online and the Canada Energy Regulator.
• Gained exposure to regulatory filing systems including SEDAR+, SEDI, and NRD for securities compliance.
Guest Experience Leader
McDonald’s, Vancouver, BC Dec 2017 – Oct 2021
• Delivered outstanding customer service by engaging with guests, addressing concerns, and ensuring a positive dining experience.
• Led promotional initiatives by introducing menu items and coordinating in-store events to increase customer engagement.
• Resolved customer concerns efficiently, maintaining professionalism and ensuring high service standards.
• Collaborated with team members to uphold restaurant operations, improving workflow and overall guest experience.
VOLUNTEER
Volunteer Leader
Lord Selkirk Elementary School Oct 2016 – Jun 2017
• Led interactive craft sessions and story time for students in grades 1–3, nurturing their creativity and foundational literacy skills.
• Designed and facilitated hands-on cooking classes for grades 3–6, building practical life skills while encouraging collaboration and teamwork.
• Maintained a supportive and inclusive environment that inspired personal growth, curiosity, and a positive learning experience for all students.
• Developed lesson plans tailored to various learning styles, ensuring inclusive participation and meaningful engagement.
INTERESTS & ACTIVITIES
• Organized group camping trips
• Creative painting, arts, journaling and scrapbooking
• Legal podcasts and books
• Enjoy strategy board games or puzzles
Professional references available on request.
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