Front Desk Post Office
Resume:
TIYAMIKE MANYERA
C/O Mr Likulungwa
Post office Box 56
Lilongwe.
*****************@*****.***
PERSONAL PROFILE
I have been able to adapt quickly and efficiently to my previous working environment, I always make sure that clients are helped beyond their expectation by paying close attention and even handling difficult clients with ease and efficiency. I believe in hard work because extra effort leads to great results, I associate well with others, I consider myself to be a fast learner. I excel when working under pressure. I hope to achieve more by assuming a role at a well-respected and leading company that will allow me to gain the skills, knowledge and experience.
PERSONAL DETAILS
Surname : Manyera
First Name : Tiyamike
Date of Birth : 17th July 1998
Nationality : Malawian
Religion : Christian
ACADAMEMIC QUALIFICATION
Malawi school certificate of education 2014
WORK EXPERIENCE
Andrews Lodge
Position : Receptionist
Period : June 2019 through July 2021
Duties
Welcome and check-in guests, making a warm and professional first impression
Kindly and promptly address guest inquiries, requests, and concerns
Provide information about hotel services, amenities, and local attractions
Coordinate with other hotel departments to fulfill guest needs and requests
Manage reservations, cancellations, and room assignments
Answer and forward phone calls
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
Use hotel management software for check-ins, check-outs, and guest information
PERSONAL ATTRIBUTES
Ability to work under pressure with minimum supervision
Good personal integrity in all that I do
Self-starter and also works well as part of a team
Innovative in problem solving
Ability to anticipate, understand and cater to client needs
Proficiency in the use of computer; word processing, spreadsheet, presentation and excel/access.
Excellent interpersonal and communication skills both oral and written
HOBBIES
Reading educative books
Travelling
Reading Bible
REFERENCES
The Manager
Andrews Lodge
Private Bag 45
Salima.
Cell:099*******
Contact this candidate