Team Members Inside Sales
Resume:
BE
Bryan Eichler
Professional Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Work History
(Cencora) Amerisource Bergen - MWI Animal Health - Supervisor of Operations
Elizabethtown, PA
03/2021 - 12/2024
Streamlined operational processes to enhance efficiency and reduce lead times.
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Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
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Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
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Managed resource allocation, optimizing staff assignments for enhanced productivity.
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Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
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Coordinated with other departments to ensure smooth operation and timely completion of projects.
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Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
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Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
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Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
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Managed scheduling and resource allocation to optimize workflow and productivity.
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Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
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**********@*****.***
Marietta, PA 17547
Skills
● Team leadership
● Team development
● Conflict resolution
● Workflow optimization
● Coaching and mentoring
● Recruitment and hiring
● Warehouse operations
● Facilities inspection
● Regulatory compliance
● Budget planning
● Verbal and written communication
● Safety procedures
● Operational planning
● Customer Service
● Inside sales
● Hazardous materials handling
● Emergency response planning
● Environmental compliance
● Time management
MWI Animal Health - Outbound Warehouse Team Lead
Elizabethtown, PA
06/2019 - 03/2021
Blackman Plumbing Supply - Inside Sales
Lakewood, NJ
12/2015 - 12/2018
Oversaw daily warehouse operations, ensuring efficient workflow and compliance with safety protocols.
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Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency and accuracy for improving costs; implements changes as directed or needed.
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Trained and mentored team members on best practices in inventory management and order fulfillment.
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Implemented process improvements that enhanced productivity and reduced operational delays.
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Performs advanced tasks and decision making with knowledge of the positions and procedure.
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Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
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Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
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Reduced product damage during storage and transportation through proper handling and packaging techniques.
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Used hand-held scanners and physical logs to accurately track item movements.
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Kept storage areas organized, clean, and secure to fully protect company assets.
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Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
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Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
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● Maintained store assets with effective loss prevention strategies. Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
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Drove sales growth through the successful implementation of innovative products, services, and promotions.
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Built and maintained relationships with Commercial and Residential customers.
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Increased sales through effective merchandising, inventory management, and product knowledge.
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Provided after-sales support, ensuring customer satisfaction and mitigating any potential issues.
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Maximized sales revenue by identifying opportunities for upselling and cross-selling products and services.
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● Answered phone calls and met with walk-in clients. Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
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Education
Expected in 12/2026
Southern New Hampshire University
Manchester, New Hampshire
No Degree: Communications
● Dean's List
● Presidents List
● Honor Roll
Certifications
● Certified in PIT
● Certified Expert in ISSA CIMA GB
Center for Vocational Rehabilitation - Director of Environmental Services
Eatontown, NJ
08/2008 - 12/2015
Streamlined sales process by maintaining accurate customer records and efficiently handling paperwork requirements.
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Assisted in the development of sales strategies, contributing to consistent growth in revenue targets.
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Engaged with customers on sales floor, offering assistance and improving shopping experience.
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Supported the sales team by providing accurate information about available inventory, facilitating a smoother customer service experience overall.
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Monitored and analyzed sales records and consumer purchasing trends.
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Evaluated customer needs, identified appropriate products, and provided quote/bid packages.
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Grew and maintained relationships with builders to uncover new opportunities.
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Practiced continued learning and expansion of product knowledge to maintain a competitive edge and ability to educate customers on selection options.
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● Trained individuals for janitorial/maintenance tasks. Directed environmental service operations to ensure compliance with regulatory standards and best practices.
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Developed and implemented training programs for staff on sustainability initiatives and waste management protocols.
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Streamlined processes, enhancing operational efficiency in facility maintenance and environmental safety measures.
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Led cross-functional teams to identify opportunities for resource conservation and environmental impact reduction.
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Established partnerships with external organizations to promote community engagement in environmental sustainability efforts.
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Managed budget allocations for environmental projects, ensuring cost- effective utilization of resources and materials.
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Conducted regular audits to assess environmental practices and compliance with state and federal regulations.
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Mentored junior staff in project management techniques, fostering a culture of continuous improvement within the department.
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Improved environmental compliance by developing and implementing comprehensive management plans.
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Enhanced staff performance through targeted training on environmental regulations and best practices.
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Fostered partnerships with local community organizations focused on advancing sustainability goals in the broader context.
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Managed hazardous materials inventory, ensuring proper storage, handling, and disposal procedures were followed.
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Clayverich Commercial Cleaning - Manager
Ocean Gate, NJ
04/2005 - 01/2009
Developed effective emergency response plans to mitigate potential environmental incidents and ensure regulatory compliance.
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Delegated assignments and verified work quality and completion according to facility and regulatory standards.
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● Obtained contractual jobs for Intellectually Disabled individuals. Conducted observations, then selected and placed individuals in the most suitable position.
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Led operational strategy to enhance cleaning efficiency across multiple commercial sites.
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● Advertised services available to commercial consumers. Trained and mentored staff on best practices in commercial cleaning protocols and safety standards.
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Implemented quality control measures, ensuring compliance with industry regulations and client expectations.
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Oversaw budgeting and resource allocation for projects, optimizing operational costs while maintaining service quality.
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Developed and maintained client relationships, addressing concerns to improve customer satisfaction ratings.
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Streamlined scheduling processes to maximize workforce utilization and reduce downtime between assignments.
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● Accomplished multiple tasks within established timeframes. Maintained professional, organized, and safe environment for employees and patrons.
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Maximized performance by monitoring daily activities and mentoring team members.
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Developed and maintained relationships with customers and suppliers through account development.
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● Wrote up contracts and closed sales.
Improved safety procedures to create safe working conditions for workers.
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● Improved marketing to attract new customers and promote business. References
Janet Cupolo, 717-***-****, 1470 Ridge Road, Elizabethtown, PA, 17022. Keystone Human Services
Rachel Winninger, 732-***-****, 254 Easton Ave, New Brunswick, NJ, 08901. St. Peter's Hospital
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