Care Coordinator Social Media
Resume:
Jennifer Klotz, BookKeeper
***************@*****.***
Executive Summary
I have always helped people – from babysitting, to teaching, to recovery coaching. I can’t imagine not helping others. But I am ready for a new adventure. So now I want help businesses. Why? For the past 15 plus years, I have had my own small business. I know what it is like doing everything yourself. Now I want to help owners by taking some of the pressure off by providing bookkeeping services – it saves owners time and money. I am able to provide individuals the tools they need to stay in true recovery and now I can provide the reports with data to reduce expenses and maximize profits. I specialize in bookkeeping, book cleanup and payroll. Certified Professional Life and Recovery Coach with a strength-based, collaborative approach to provide tools to stay in recovery. Through motivation, guidance, education, and accountability, clients are empowered to transform their lives. I am also an educator and trainer. I have extensive experience developing, coordinating, and implementing customized training programs for diverse audiences.
I have the ability to communicate and interact with diverse populations. Experience with active listening. Strong time- management and attention to detail. Deadline driven with outstanding organizational and multi-tasking skills. Fast learner with strong ability to work independently and with a team. Exercise independent judgment, decision-making, and problem-solving abilities.
Key Accomplishments
Certified Intuit QuickBooks and Payroll
Care Coordinator: Anne Arundel County Health Department. Recovery Housing for Parents with Children. Recovery Life Coaching: Strength-based, collaborative approach to provide tools to stay in recovery. Project Management Skills: Trainings for professionals, families, and volunteers. Designed and implemented educational/training programs both in-person and distance learning Supervised volunteers nationally and internationally. Collaborated with community organizations.
Administered training programs for a diverse audience of classroom educators to provide best practice strategies for students with academic and behavioral challenges. Marketed programs through targeted email, social media, direct mail, and the website. Utilized Customer Relationship Management software to manage Chapters, members, training, and sales. Provided top level communication, writing and research skills. Professional Experience
Jennifer Klotz, Bookkeeper
Bookkeeping, book cleanup and payroll 2025 -
Life After Recovery Coaching - CEO 2016 –
Strength-based, collaborative approach to provide tools to stay in recovery.
Individual and Group Coaching
Anne Arundel Health Department
Care Coordinator for Recovery Housing for Parents with Children 2022 – 2025 University of Maryland Baltimore Washington Medical Center – Recovery Coach 2020 - 2022
One-on-one coaching in the Emergency Department
Recovery Coalition of Maryland – Chief Operating Officer 2018 – 2019
• Day-to-day operations, Individual and Group Coaching, Grant Development On Our Own of Anne Arundel County 2018 - 2018
Outreach Coordinator and Peer Addiction Specialist Anne Arundel County Workforce Development Corporation - Assistant Program Coordinator
• Responsible for coordination and implementation of the AARP Back to Work Program.
• Development and facilitation of Job Clubs.
• Assist with data tracking using Sales Force.
2015 – 2016
Children and Adults with Attention Deficit Disorder - Project Manager/Trainer 2009 – 2013
Managed training program for parents, grandparents, and caregivers to meet the challenges of children with ADHD.
Adoptions Together - Project Manager/Trainer 1995 – 2009
Developed and implemented pre and post adoption education training for parents. Computer Proficiency
• Intuit: QuickBooks, QuickBooks Payroll
• Microsoft Applications: Word, Excel, PowerPoint, Publisher, Outlook
• Adobe: Acrobat Professional
• Additional Software: Customer Relationship Management applications, WebEx, GoToMeeting, Email applications, Survey Monkey, Social Media, Online Learning and Registration applications, Website updates Education & Career Development
University of Maryland Bachelor of Science – Education Intuit Bookkeeping Certification
CCAR Trainer
WRAP Facilitator
International Association of Professional Recovery Coaches/Net Institute Howard Community College Project Management Professional Series, Microsoft Project
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