Administrative Support Assistant - Data Entry

CHRISTINA CASTRO

*** ******* *****, ****** ******, NY 10312

917-***-**** / ***********@*****.***

PROFESSIONAL EXPERIENCE

NORTHWELL HEALTH

ADMINISTRATIVE SUPPORT

**/**-*******

Full time position. I am Administrative Support Assistant for the Comprehensive Breast Unit. My duties include meeting and greeting patients as they enter the office. The answering of phones, transferring calls to correct associates, as well as customer service representative for patients. As customer service representative I help patients with information regarding their charts or testing needed. By using Sorian Financials, I make, cancel or reschedule appointments for specific doctors, verify insurance and enter any patient information as needed. I set up charts with forms for the patients to complete then scan completed forms into Impact Scan. I also take patients insurance co-pays through the HealthPay system. Other duties include the input of referral information into the eCare system as well as retrieving referrals as needed through insurance websites or doctor’s offices. I also do billing, such as referrals, self pay estimates and verify insurance eligibility.

SOVEREIGN INSURANCE SERVICES, INC.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT/ACCOUNTING ASSISTANT

04-04/23

Full time to part time position. Started out as receptionist answering and routing phone calls, filing, distribution of packages, helped to go from paper to paperless through eCopy. Moved to administrative assistant to one of the underwriters, where I answered questions and calls from clients, helped with reports and accounts. I also managed insurance paperwork such as endorsements and cancellation. Presently I am the accounting assistant to the Vice President of the company, in which I help with accounting aspects for the company as well as insurance brokers and companies.

BALA CONSULTING ENGINEERS, INC.

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

06/01-02/02

Temporary position to project managers and engineers. My responsibilities were as follows answering and routing phone calls, distribution of packages, schedule meetings, weekly schedule updates and travel arrangements as well as the typing of letters and memos. Maintained MS ACCESS for projects and proposals.

BRACCO RESEARCH USA, INC.

ADMINISTRATIVE ASSISTANT

01/01-04/01

Temporary position to project managers and engineers. My responsibilities were as follows answering and routing phone calls, distribution of packages, schedule meetings and travel arrangements as well as the typing of letters and memos. Employee interaction on an administrative level.

STATEN ISLAND UNIVERSITY HOSPITAL

CREDIT AND COLLECTIONS REPRESENTATIVE/RECEPTIONIST

02/98-01/01

Temporary position which became permanent in 08/98. My duties included the billing of denial reports, late charge reports, Healthfirst claim reports and Version 4 reports. The answering and routing of phone calls, distribution of packages and looked up Medicaid information on a Medicaid machine called Emevs.

ION FINACIAL SERVICES GROUP

ADMINISTRATIVE ASSIATANT

07/97-09/97

Temporary position in which I scheduled meetings and appointments for clients. Travel arrangements for employees as well as answering and routing phone calls, distribution of packages. I also typed memos and letters and organized client’s folders.

RELIANCE NATIONAL INSURANCE COMPANY

ADMINISTRATIVE ASSIATANT/RECEPTIONIST

12/96-05/97

Temporary position in which I scheduled meetings and appointments for clients. Travel arrangements for employees as well as answering and routing phone calls, distribution of packages. In addition, I oversaw insurance paperwork such as endorsements, cancellations, countersignatures, proofreading of audits, and the updating of clearances and the clearance report.

TELECOMMUNICATIONS TECHNOLOGY CORP.

ADMINISTRATIVE ASSISTANT

07/96-09/96

Temporary position in which I helped a team of recruiters in the endeavor to acquire field technicians and programming specialist for projects in the metro area. The updating of recruitment reports and making initial contact with potential clients on behalf of the recruitment team.

EDUCATION AND OTHER

GRADUATED 06/92

REGENTS’S DIPLOMA, SAINT PETER’S HIGH SCHOOL FOR GIRL’S

09/95-04/96

DRAKE BUSINESS SCHOOL

GRADUATED 04/02

ASSOCIATES OF ARTS IN ADMINISTRATIVE STUDIES, ALMEDA COLLEGE AND UNIVERSITY

SKILLS

Internet

MS Word

Maintain spreadsheets in MS Excel AND ACCESS

Image Right

MS Outlook, Gmail, and Yahoo

Copying

Faxing

eCopy

Emevs

Aim Accounting and AIM

Sorian Financials

eCare Referrals

Allscripts

Impact Scan

Health Pay

ZocDoc

Health Insurance Referral Websites

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