Property Manager Management

NA

NEDIA.M ANCHUNDIA

*********.*.*@*****.*** 908-***-**** Summerville, SC 29485

Dynamic Property Manager with a proven track record at Friedlam Partners, excelling in tenant relations and lease negotiations. Adept at strategic planning and financial reporting, I enhance operational efficiency while fostering strong customer relationships. My exceptional communication skills and market analysis expertise drive successful outcomes in multi-family property management.

Strategic Planning

Office Operations Optimization

Customer Relations Management

Relationship Development

Accounts Management

Payroll/ADP

Workday

Team Leadership

Documentation

Cross-Functional Collaboration

Financial reporting

Lease negotiation

Property inspections

Tenant relations

Market analysis

Project coordination

Customer service

Conflict resolution

Team collaboration

Scheduling management

Fair housing mandates

Process improvement

Eviction notices

Business administration

Contract negotiation

Leasing operations

Leasing and sales

Multi-family property management

Maintenance scheduling

Grounds maintenance

Tenant and eviction laws

Payment collection

Unit vacancies

Skilled multi-tasker

Property tours and inspections

Staff management

Lease renewals

Software utilization

Business development

Database management

Occupancy management

Work order monitoring

Exceptional oral and written communication skills

Administrative support

Lease administration

Property management

Fair housing compliance

Eviction procedures

Video surveillance

Active listening

Parking operations

Friedlam Partners

Property Manager/Bilingual

01/2024 - Current

Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.

Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.

Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.

Established policies regarding tenant relations and enforcement of rules and regulations within the properties.

Summary

Areas of Expertise

Experience

Monitored market trends to ensure competitive pricing structures for units under management.

Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources. Managed all maintenance requests from tenants in a timely manner. Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

Updated tenant and unit information to keep current in housing database. Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events. Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Surpass Behavioral Health

Office Manager

01/2022 - 01/2024

Implemented and currently maintain efficient computer and physical filing systems, ensuring seamless organization of paper and electronic documents.

Spearhead updating of reports and skillfully managed accounts, contributing to the maintenance and enhancement of the company database.

Manage end-to-end payroll processes using Workday, including PTO, sick leave, adjustments, and approvals, ensuring accuracy and compliance. Demonstrated adept oversight of office inventory, streamlining ordering, requisition, stocking, and shipment receiving processes. Successfully optimized staffing levels during peak periods by creating strategic employee schedules and effectively monitoring call-outs. Established ambitious targets for employees, fostering a results-driven environment that significantly contributed to company success and heightened motivation.

Conducted comprehensive CPR in-house training for new employees and staff, enhancing the team's emergency response capabilities. Proactively took initiative to identify opportunities for improvement and implemented innovative solutions to enhance processes. Exhibited excellent communication skills, both written and verbal, fostering clear and transparent communication within the team and ensuring alignment with organizational objectives. Adhered to the highest standards of integrity and ethical conduct in all interactions, promoting a culture of trust and reliability among colleagues and stakeholders.

George Sink Law Firm

Legal Assistant/Paralegal

01/2022 - 12/2022

Filed court documents and legal pleadings with precision on behalf of attorneys, ensuring compliance with court procedures. Drafted and prepared correspondence and legal forms, maintaining clear and effective communication channels within the legal framework. Communicated crucial information to clients through various channels, including phone, email, and mail, ensuring timely and transparent updates.

Conducted in-depth legal research and analysis, providing accurate and informed advice to clients on complex legal issues and cases. Exercised meticulous management of accounts and client records, upholding confidentiality and discretion at all times. Led comprehensive legal research efforts, compiling and organizing evidence while identifying pertinent legal articles and statutes for use in legal proceedings.

Ensemble Health Partners

Scheduling Specialist

01/2021 - 12/2022

Coordinated schedules and managed appointments by proactively calling Roper St Francis patients, demonstrating strong organizational skills. Utilized Cerner to document calls and efficiently schedule appointments, ensuring accurate and streamlined record-keeping.

Disseminated knowledgeable details about business offerings and procedures, contributing to informed decision-making by clients. Processed payments and maintained up-to-date accounts, ensuring accurate reflection of balance changes and contributing to financial transparency.

Provided exceptional customer service through effective telephone communication, demonstrating commitment to satisfaction. Delivered valuable administrative support to team members by handling tasks such as making copies, sending faxes, organizing documents, and rearranging schedules.

Benefitfocus

Benefits Administrator III (Bilingual)

01/2020 - 12/2021

Reviewed benefits paperwork meticulously, ensuring accuracy and completeness in adherence to established standards. Managed open enrollment benefits process for five key company departments, provided expert technical support, and collaborated with vendors, providers, and staff to uphold a robust portfolio of insurance and retirement options.

Calculated deductions and managed disability payments, maintaining precision and compliance with relevant regulations. Oversaw continuous enrollment processes and yearly enrollment periods, facilitating smooth transitions and updates for employees. Directed and controlled comprehensive benefit packages, including 401K, medical, dental, and vision plans, ensuring alignment with organizational goals.

Select Health Of South Carolina Inc.

Care Coordinator

10/2006 - 12/2019

Completed specialized forms and documentation to assist callers in obtaining necessary services and resolving issues promptly. Managed over 20 translation calls daily, utilizing clear communication skills to efficiently address the root of each issue. Executed document preparation and work requests according to company standards, working closely with members and communicating with Social Security Administration and Disability Determination Services to analyze claims and documentation in a timely manner.

Ensured data entry accuracy by following data program techniques and procedures.

Identified operational and performance issues, collaborating with managers to implement effective resolutions and improvements. Applied cultural knowledge and interpersonal abilities to facilitate open communication with customers, addressing concerns, and employing effective problem-solving techniques, particularly in explaining insurance plan benefits to members.

Maintained a high level of professionalism in interactions with members, establishing positive rapport with every caller and prioritizing member confidentiality.

Played a key role in training newly hired top talent, contributing to the development of a skilled workforce and maximizing overall productivity. Immedion

Support Specialist

10/2015 - 03/2016

Collaborated with clients to ascertain the root causes of computer problems and provided clear communication throughout the resolution process. Maintained accurate records by tracking and documenting customer interactions in the customer relationship management system. Enhanced customer satisfaction by promptly responding to inquiries and effectively resolving complaints, fostering trust and loyalty. Employed systematic ticketing system to efficiently manage and prioritize customer requests, ensuring urgent needs were addressed promptly. Proficiently troubleshot hardware, software, and network issues, rectifying discrepancies to optimize system performance.

ECPI University Charleston, SC

Bachelor of Science in Cloud Computing/Computer Information Science ECPI University Charleston, SC

Associate of Science in Network Security/Computer Information Science Leadership Development Program w/ Dale Carnegie Training, North Charleston, SC Spanish, Native

Portuguese, Limited Working

Spanish:

Professional

Portuguese:

Elementary

Notary Public of SC

Adult First Aid Peds/CPR/AED Instructor

Education

Training

Languages

Languages

Certifications

Contact this candidate