Operations Manager Sales Consultant
Resume:
JEYACHANDRAN
ARUMAITHURAI (AJ)
PROFESSIONAL SUMMARY –
DYNAMIC AND RESULTS-DRIVEN OPERATIONS AND SALES LEADER WITH OVER 21 YEARS OF EXPERIENCE SPANNING BANKING, FINANCE, OPERATIONS, PROJECT MANAGEMENT, AND GLOBAL SALES. PROVEN ABILITY TO LEAD CROSS-FUNCTIONAL TEAMS, MANAGE LARGE-SCALE REGIONAL OPERATIONS, AND DRIVE STRATEGIC GROWTH INITIATIVES ACROSS MULTIPLE INDUSTRIES AND INTERNATIONAL MARKETS. CURRENTLY SERVING AS REGIONAL OPERATIONS MANAGER AT LYCAMOBILE, OVERSEEING SALES OPERATIONS, LOGISTICS, HR, AND ADMINISTRATION ACROSS FIVE U.S. STATES. RECOGNIZED FOR STREAMLINING WORKFLOWS, ENHANCING PRODUCTIVITY, AND ALIGNING OPERATIONAL EXECUTION WITH BUSINESS OBJECTIVES. PRIOR EXPERIENCE INCLUDES EXPANDING INTERNATIONAL SALES AND INVESTOR RELATIONS FOR A GLOBAL CONSULTANCY IN SRI LANKA. ADEPT AT BRIDGING STRATEGY WITH EXECUTION TO DELIVER CONSISTENT BUSINESS OUTCOMES AND SUSTAINABLE VALUE.
WORK HISTORY
Global Sales Consultant (Remote April /2025)
HIRUJAYA PLANTATION (PVT) LTD, SRI LANKA - Globally Regional Operation Manager, 04/2024 - Current
Lycamobile, Florida, Georgia, South Carolina, North Carolina, Alabama
• Operational Oversight (Ensure efficient and effective operations across all branches in the region / Monitor and improve processes, service delivery, and productivity)
• Team Leadership (Manage, support, and develop local managers or supervisors / Set performance goals, conduct evaluations, and provide training)
• Strategic Planning (Develop and implement regional strategies aligned with company goals / Analyze regional performance metrics and make data-driven decisions)
• Budgeting and Cost Control (Prepare and manage regional budgets / Identify cost-saving opportunities and oversee financial performance.
• Compliance and Standards (Ensure adherence to company policies, safety regulations, and legal standards / Conduct audits and implement corrective actions when needed)
Plantation, FL-33313
jeyachandran@ammmangga.
com
SKILLS
.
• Consumer Banking
• Regional Operations Management
• Strategic Planning & Execution
• Global Sales & Market Expansion
• Cross-Functional Team Leadership
• Logistics & Fleet Management
• Business Process Optimization
• Client Relationship Management
• Budgeting & Cost Control
• HR & Administrative Oversight
• International Negotiations
• Results-Oriented Mindset
Area Sales Manager, 04/2022 – 04/2024
Lycamobile Baltimore, Maryland /Delaware/Virginia
• Sales Strategy and Planning (Sales forecasting and goal setting / Territory design and quota allocation / Pipeline management and reporting)
• Process Optimization (Streamlining the sales process / CRM, and sales tool management / Reducing administrative overhead for reps)
• Performance Management (Sales analytics and KPIs tracking / Compensation and incentive design / Identifying underperformance and opportunities)
• Cross-Functional Collaboration (Onboarding new sales reps / Ongoing training programs /
Business Development Manager, 01/2017 - 06/2019
Dialog Axiata, Jaffna, Sri Lanka
• Developed and implemented strategies to increase sales and market share.
• Identified potential clients, built relationships, and negotiated contracts.
• Created presentations to attract new business opportunities.
• Provided training to sales staff on effective communication techniques when dealing with clients.
Banker, 10/2004 - 06/2014
Commercial Bank of PLC, Batticaloa, Sri Lanka
• Performed cashier duties such as taking orders, collecting payments, and providing change.
• Built and maintained a portfolio of loans to meet established goals and objectives.
• Assisted customers with banking needs and inquiries.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Resolved customer complaints professionally.
• Counted, verified, and handled bank deposits and armored car transactions.
• Processed applications for new accounts.
• Trained new hires in customer service policies and procedures. Furthermore, I was undertaking the responsibilities of an Account Manager of AMMMANGGA Import & Export L.L.C, where I was audited about the importation of premium items from Sri Lanka, which were processed through the SME online portal, where I acted as a consultant between the Sri Lankan buyer and the foreign supplier EDUCATION
Cyber Security Certification Program
American University - Washington, DC
• Microsoft Security
• Computer Networking
• Linux Security
• Cloud Security
• Network Security
• Critical Infrastructure Security
• Python for Security
• Ethical Hacking
On the above platform, if I practice, I can do it since I don’t have to touch on that.
Post Graduate Program in Business Analysis,
Certification is expected in 11/2025.
Simplilearn (California) is Associated with Purdue University (Texas) Virtual Program.
- Reference
Naveen R M Udawatta / Sr.Software Quality Analyst II – Information Technology / Envision Physician Services USA +1-727-***-****
******.********@**************.***
Sulaiman Saleem / Regional Sales Manager / Lyca Mobile USA
********.******@**********.***
Vishnuruban Thurainayagam / Operation Manager / Lyca Mobile USA
vishnuruban.t@lycam obile.om
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