Quality Assurance Manager

Hury Agus Pramana

Sidoarjo, East Java Indonesia, 61271, +628*********, **.****@*****.***

QUALITY AND OPERATIONAL

P R O F E S S I O N A L S U M M A R Y

A dynamic, confident and high accomplished manager who has considerable experience in the operation of manufacturing industry with over 28 years in quality, improvements, production, quality management system, manufacturing operations management, auditing in both compliance and quality assurance. Manages activities with good understanding of current needs and future targets in a fast-paced environment, giving the department direction, and lead by example.

S K I L L S

• Manufacturing management

• Communication and interpersonal

• Strong leadership abilities

• Analytical and problem solving

• Inspection of product

• Auditing in quality system, ethical,

compliance, and manufacturing

• Familiarity with quality standards and

processes

• Continuous improvements

• Integrated Management System

• Safety and compliance

• Attention to details

• Critical thinking and decision-making

WORK H I S T O R Y

Quality Assurance Manager

PT ara Shoes Indonesia - Semarang, Indonesia, February 2023 – Present Leads the operational business of quality assurance function, ensures the development of quality assurance plans, defines and communicates the corporate quality policies. Indonesia has produced full shoes and upper shoes for internal and external for sister factory at Portugal.

• Ensure that quality standards are met throughout the production process.

• Establish and maintain a quality management system.

• Ensure that the product meets the customer's expectations and complies with all relevant regulations.

• Managed communications between team members, customers, and head quarter to keep operations efficient and successful.

• Rejected defective products and approved correct products.

• Implement systems and processes that improve control and quality for increased efficiency and effectiveness.

Quality Inspector – Part Timer

QIMA – Indonesia, September 2022 – present

A global supplier quality control and compliance service company that combine on the ground experts for quality inspections, supplier audits, certification and lab testing, with a digital platform that brings accuracy, visibility and intelligence for quality and compliance data.

• Visit the factories and warehouses of clients’ suppliers to perform on-site quality inspections. The inspection process includes a visual inspection, functional testing, packaging checks, and any other steps as detailed in respective procedures.

• Record the findings against our clients’ product quality checklists and reference samples.

• Write up inspection reports based on the findings, according to our reporting format meet tight report deadlines regularly, as our promise to the client is to deliver reports on the same day as the inspection.

Operations Manager

PT Global Way Indonesia – Madiun, Indonesia, May 2021 – July 2022 A sporting goods manufacturing (Tier-1) which is produced balls, protection gear such as shin guard and head protection, gloves, and bags. Brand product are mostly Adidas 90% and the rest 10% for other brand such as Puma, Mizuno, UHL, & Specs. Global Way Indonesia is a part of Longway group headquartered in Taiwan.

• Report directly to Operations Director to meet the objectives and target.

• Direct and oversee day-to-day operations through effective leadership and efficient management of operations and support resources.

• Daily communication with the customers to align expectations, maintain and create effective communications across all aspects.

• Ensure basic expectations are achieved (efficiency, quality, availability), achieved PPV target, manage supply chain needs, validate production capacity and planning, and manage the full range of product that designated to each facility.

• Drives production capabilities and infrastructure are in place to support direct development process.

• Broad perspective of end to end business responsibility area.

• Achievement:

• Completed a special project “AL RIHLA Ball Replica - FIFA World Cup 2022” for total volume 1.2 million pieces of balls with total sales amount US$ 8.9 million during period SS22 to FW22.

• Increased production capacity from 1.1 million in FW21 to 5 million in SS22 which equal to production value from US$ 4.6 million in FW21 to US$ 21.5 million in SS22.

• Increased production efficiency from 22% YTD 2020 to 54% YTD 2021, by strengthen manufacturing excellence function.

Quality Assurance Manager

PT Zhi Xing Ortholite Indonesia - Tangerang, Indonesia, November 2020 – May 2021 Manufacturing of insole with open cell foam technologies for the world’s leading footwear brands such as Adidas, Nike, Puma, Asics, New Balance, etc. Indonesia has produced insole finish goods which is the foam itself were produced at Vietnam and China as a part of Ortholite group headquartered in America.

• Managed quality section from incoming quality material, in process quality, and quality of finished product.

• Plans, organizes and manages the Quality and Continuous Improvement activities.

• Lead and manage laboratories for implementation of reliability test and calibration.

• Windows to customer for quality related issues.

• Managed communications between team members, customers, and suppliers to keep operations efficient and successful.

• Rejected defective products and approved correct products.

• Implement systems and processes that improve control and quality for increased efficiency and effectiveness.

Group Auditor Quality Control Asia

ECCO Global Shoe Production and Sourcing – Indonesia, Feb 2018 – May 2020 Reporting to QA Global Director at ECCO Shoe Production PTE. LTD., Singapore, controlled for production and sourcing group, where is the own production facility located in 6 countries: Indonesia, Thailand, Vietnam, China, Slovakia, and Portugal. ECCO headquartered in Denmark.

• Provided audit plan and performed audit yearly of assigned material and service suppliers that are approved by the Head of Group Corporate Responsibility (GCR) for Code of Conduct

(CoC) Supplier audit and Director of Group Quality Assurance for Supplier Quality Assessment

(SQA) audit.

• Responsible for the agreement of appropriate corrective and preventive action (CAPA) plans with suppliers and follow-up on the completion of agreed CAPAs within agreed timelines.

• Ensure that all audit related documentation is communicated out within the targeted timelines and that CAPA related documents are reviewed and responded to within targeted timelines.

• Ensure that all data associated with the supplier assessment and audit report are kept current based on currently available information provided by uploading into the ECCOnet portal.

• Develop, share best practice and quality know-how, and educate suppliers according to ECCO standards and requirements in terms of Compliance and Quality System to minimize or eliminate business risk.

• Assist Group Quality to identify problem occurs related to quality issues and do the investigation in suppliers.

• Achievement:

• Suppliers audit done 100% completed as a target with an agreed action plan for corrective and preventive action (CAPA) report in both of ECCO Code of Conduct (CoC) and ECCO Supplier Quality Assessment (SQA).

• Increased score and level category of 5 assigned suppliers by developing, coaching, and guiding them in 2019,

3 suppliers remaining in the SILVER category with increased their score

2 suppliers increased the level from BASIC to SILVER and GOLD categories.

• Increased first time through (FTT) rate from 70% to 97% above the target for incoming material from the supplier that has been investigated and identified problem occurs. External Supplier Quality Manager

PT ECCO Indonesia – Sidoarjo, Indonesia, November 2015 – April 2019

• Responsible for production processes on-site, ensure meet all quality standards, service, and cost targets at external suppliers.

• Implement systems and processes that improve control and quality as well as a laboratory test in suppliers.

• Managed communications between team members, customers, and suppliers to keep operations efficient and successful.

• Managed external supplier’s production activities to achieve on-time shipment of orders.

• Achievements:

• First time through achievement at external suppliers by 99.7% from the target 95% in YTD 2018.

• Achieving 0.65% of leather over consumption at external suppliers from the annual budget 1% in YTD 2016.

Quality Manager

PT ECCO Indonesia – Sidoarjo, Indonesia, August 2006 – November 2015

• Developed and analyzed quality control processes and deliverables to determine set standards and establish recommended action plans.

• Collaborated with development teams and production line management to verify delivery of desired quality requirements and regulated products to customers.

• Implement systems and processes that improve control and quality for increased efficiency and effectiveness.

• Rejected defective products and approved correct products.

• Lead and manage laboratories for implementation of reliability test and calibration.

• Managed budgets, maintenance of quality tools in production, health and safety implementation, and continuous improvements.

• Managed and archived quality documentation and participated in internal and external quality audits.

• Achievements:

• Customer claims achievement are below 10% from the annual budget in 2014 & 2015.

• 2nd quality rate achievement 0.4% from the target 0.5% in YTD 2012.

• Shoe claims achievement 0.06%, below than target 0.1% in YTD 2010. Quality Assurance Supervisor

Panasonic Shikoku Electronics Indonesia – Bekasi, Indonesia, May 2002 – July 2006

• Manage QA engineer in charge of new model/series and current model evaluation by making monthly schedule refer to the production schedule.

• Control QA engineer daily evaluation activities to make sure all item evaluation categories was done as scheduled, and confirm all problems founded follow up for cause and solution with related department to faster make improvement.

• Make product improvement related to quality, for more guarantee product in market, in production and outgoing inspection.

• Preparation new product sample to customer to get the approval before starting mass production.

Senior Assistant Engineer

PT AIWA Indonesia – Sukabumi, Indonesia, February 1997 – April 2002

• Responsible for developing the new product, preparing the part list, confirmation specification, control product quality and to solve the technical problem including QA, QC, and Production.

• Coordinate with various Department, namely Design, Purchasing, QA, and Production to ensure smooth product transfer from Design to Production.

• Achievement: As an Assessor level on Soldering Quality Improvement Committee in AIWA Group.

E D U C A T I O N

National Institute Of Technology - Malang, Indonesia Bachelor of Science : Electronic Engineering, November 1996 C E R T I F I C A T E / T RAINING

• Integrated Management System (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018) Training, 2018

• ISO/IEC 17025:2005 Guidance for Laboratory Training, 2016

• Leadership Training, 2015

• Internal Auditor Training ISO 9001, 2015

• FMEA In House Training, 2015

• Value & Leadership Workshop, 2013

• Advance Presentation Facilitation Skill Training, 2012

• Finance for Non Finance People Training, 2012

• Adaptability and Tolerance for Stress Training, 2011

• Problem Solving-Decision Making and Analytical Skills Training, 2011

• Negotiation Skills Training, 2011

• Total Productive Maintenance, 2010

• The Art of Successful Coaching, 2010

• Developing Negotiation Skills, 2010

• Leading Today’s Workforce, 2010

• Total Quality Management, 2010

• Assertive Communication, 2009

• The ECCO Code of Conduct Audit Training, 2008

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