Customer Service Data Entry
Resume:
RUTH YIKUNO
Lorton, VA ****9
**********@*****.***
About
I excel in paying attention to details. I maintain a strong focus on priorities while also being adept at multitasking. My combined experience in customer service comes from various roles, which I have outlined below.
Key Strengths
• Exceptional time management and multitasking abilities
• Expertise in customer relations, building trust and rapport quickly
• Strong written and verbal communication and interpersonal skills
• Highly organized with sharp attention to detail
• Proficient in cash handling and administrative support
• Skilled in problem-solving, anticipating needs, and driving client satisfaction
• Proficient in Microsoft Office and other computer systems
Work History:
Customer Service Representative
Ashley Home store - Alexandria, VA March 2025 to June 2025
• Handled 20+ calls daily, resolving customer inquiries and complaints effectively.
• Scheduled delivery for customers
• Managed payments and other transactions
• Scanned and printed all paper works
• Maintained cleanliness and organized office space
• Provided and maintained excellent customer service
• Worked as team to solve customer problems
Barista
Delina’s Ethio Coffee Trailer - Cranberry, PA 2021 to 2025(each summer)
● Delivered outstanding customer service, building lasting guest relationships.
● Crafted high-quality coffee beverages, consistently exceeding customer expectations.
● Managed cash handling and POS transactions efficiently, ensuring seamless checkouts.
● Maintained cleanliness and organization, adhering to strict hygiene standards.
● Answered calls and managed package orders online
Teacher
La Petite Academy - Lorton, VA July 2024 to November 2024
● Created a warm, safe, and enriching environment for children, fostering learning and emotional growth.
● Maintained consistent communication with parents, providing updates on children's progress and well-being.
● Developed and implemented balanced daily schedules combining education with hands-on activities. Hostess
Yager Lij Restaurant – Addis Ababa, Ethiopia February 2021 to May 2021
● Welcomed guests warmly, setting the tone for an exceptional dining experience.
● Coordinated reservations and seating arrangements to ensure optimal guest satisfaction.
● Provided expert menu recommendations and handled customer inquiries confidently.
● Collaborated with servers, bartenders, and kitchen staff to deliver a seamless dining experience.
Education
• Information Technology student at NOVA
• High School Diploma- South County High School February 2024
Certification & Training
● CPR Certification
● Child Development Associate (CDA) Certification
Contact this candidate