Financial Services Public Health

Nicole Sherie Dancer

469-***-**** ******************@*****.*** www.linkedin.com/in/nicole-sdancer

Professional Experience: Possesses a cumulation of healthcare roles serving the community to support exceptional public health and social awareness. Demonstrated a passion for serving the community evident in the various support roles that have contributed to providing compassionate, quality care to clients.

Education:

Bachelor of Science, Health and Human Services June 2025

Western Governors University, Salt Lake City, Utah

Relevant Courses: Community Relations and Leadership, Care Coordination, Professional Leadership and Communication for Healthcare

Skills:

Microsoft Suite proficient

Medical office knowledge

EHR (EPIC, Meditech, Salesforce, and Leading Reach)

Medical Terminology

Professional Profile:

Financial Services Counselor, Parkland Financial Services March 2024 - Present

Parkland Health and Hospital, Dallas, Texas

Screen patients for county and state funding programs for pediatric and women’s healthcare services

Utilized strong interpersonal skills when servicing the community in a high-volume Community Health Clinic

Completed rigorous 8-week training in Community Resources, Funding, and Grant Programs to service the needs of the community effectively

Utilizing written and verbal communication and time management skills to serve clients

Patient Navigator, Referral Management Jan. 2020 – Feb. 2024

Texas Health Resources, Dallas, Texas

Processed Specialist Physician Referrals for a network of over 100 Primary Care Providers

Initiated and obtained referral authorizations and pre-certifications for procedures/imaging

Scheduled patient visits/procedures with specialist’s offices and forwarded clinical documentation in support of referrals

Explained insurance benefits and authorization process to the patient

Life/Health Insurance Sales Agent, Licensed in Texas Aug. 2020 – Dec. 2022

Senior Life Insurance Company, Dallas, Texas

Marketed Whole Life Insurance products and services to local families in the Dallas/Fort Worth Metroplex

Generated sales leads, conducted sales calls (remote/in person), and processed and managed policy payments from clients

Worked independently as an agent while participating in multi-level company-sponsored training and product development

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