Customer Service Bottle

Noelle Chandler

*** ** **** ***, ******** OR ****5

Cell: 310-***-****

E-Mail: ***********@*****.***

Professional Summary

I thrive in fast-paced environments, adapting quickly to roles like managing dining areas, supporting kitchen operations, and keeping things clean and organized. With a strong background in EMR systems and customer service, I focus on improving patient satisfaction and service delivery. Whether it's handling reservations or solving problems,I’m dedicated to maintaining high standards and ensuring smooth operations. Skills

● Reservation management

● Customer service

● Adaptability

● Multitasking

● Kitchen support

● Supply restocking

● Server support

● Table service

● Table resetting

● Cleaning

● Time management

● Adobe Photoshop

● Problem solving

● Telephone reception

● Call transferring

● EMR systems proficiency

● Serving

Experience

Breakfast Buffet Server

AC Hotel by Marriott, Portland, OR

May 2025 – Present

● Greet guests and keep the buffet area clean, stocked, and welcoming.

● Refill food and beverages quickly to ensure a smooth, pleasant experience.

● Help guests with questions, special requests, and dietary needs.

● Work closely with the kitchen and team to keep service running efficiently. June 2024 - April 2025

Plessen Healthcare Christiansted, St. Croix

Remote medical telephone operator

● Manage inbound and outbound calls, providing assistance to patients and healthcare professionals.

● Schedule appointments and maintain patient records with accuracy.

● Address patient inquiries and resolve issues effectively, ensuring a high level of customer satisfaction.

● Collaborate with medical staff to streamline communication and improve service delivery. September 2023 to June 2024

Link & Pin Arboretum Charlotte, NC

Hostess

● Managed incoming calls, providing excellent customer service and directing inquiries to appropriate staff members.

● Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for guests.

● Regularly restocked supplies and inventory to meet operational needs and uphold presentation standards.

● Facilitated booking of reservations, accommodating guest preferences, and optimizing seating arrangements for efficient service.

April 2022 to February 2023

Park Place Restaurant, Charlotte North Carolina

Hostess

● Greet and seat guests in a timely and courteous manner, checking for reservations, and special requests.

● Coordinate with servers to ensure efficient service, taking and communicating orders, and providing drink recommendations. Manage payments and ensure the accuracy of bills, processing transactions through the Point of Sale System

● Maintained an organized waiting list, updating guests regularly on wait times and estimated table availability

● Supported servers, bussers, and food runners as needed, ensuring the smooth flow of service. January 2022 to February 2022

Grapetree Bay Hotel and Villas, Christiansted VI

Barback, food runner

● Supported efficiency by restocking the bar with wine and spirits.

● Cleaned counter areas, sinks, and floors of stains and trash.

● Maintained accessible glassware storage to support drink preparation and beverage promotion activities.

● Retrieved additional condiments, napkins, and drink refills for patrons. Education

High school diploma

Liberty University - 03/2023

Art associate's degree

Portland Community College - 01/2025

Certifications

OLCC and Food handlers

Contact this candidate