Customer Service Asset Management

DELILAH BRACKEN

CONTACT

Charleston, WV *****

Mobile: 304-***-****

***********@********.***

EDUCATION

May 1968

General Studies

Winfield High School, Winfield, WV

PROFESSIONAL SUMMARY

Dynamic accounting professional with extensive experience at WV State Dept of IS&C, excelling in fixed asset management and payment reconciliation. Proven leadership in supervising teams, enhancing customer service, and maintaining high inventory accuracy at Stone and Thomas.Committed to precision and fostering teamwork to achieve operational excellence during the time at CHilton Research.

SKILLS

Fixed asset management Payment reconciliation

Accounts payable processing Data entry

Internal controls Budget analysis

Revenue recognition Precision and accuracy

Teamwork Organization skills

Customer service

WORK HISTORY

June 2001 - October 2011

Accounting Tech III, WV STATE DEPT OF IS&C, Charleston Wv I was the timekeeper for the 11 years I was

Dept of IS&C. I was also the pcard coordinator for Is&C and office of the GOT.this consisted of checking all purchases auditing in the FIMS System. Imalso served as the EEO counsler during my time there. May 1996 - June 2001

Supervisor, CHilton Research, Kanawaha City,WV

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Applied strong leadership talents and problem-solving skills to maintain happy customers

January 1980 - April 1992

Supervisor, Stone & Thomas, Charleston WV

I was supervisor over 5 departments which included china,crystal,bedding,bath, and drapery dept.

I had to maintain a good inventory which we di for 90 percent of the time. Encouraged the workers to always smile and be courteous to the customers at all times.

Kept sales floor organized and clean for the customers. maintain stockroom and sales floor with the merchandise that needed to be out to sell.

encouraged workers to be at work all the time cause we needed them in order to function correctly.

Supervised employees on customer satisfaction with timely response to inquiries, for our customer Bell Atlantic

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