General Manager Vice President
Resume:
Andy Abelman
Las Vegas, NV *****
*********@*****.***
A business and hospitality professional specializing in single and multi-unit operations, dedicated to developing, mentoring and leading teams by creating a guest centered culture with the objective of not just meeting, but exceeding guest expectations as well as all corporate goals. I am looking to join an organization where the depths of my experience, skills and abilities as well as my passion and dedication to our industry can be fully utilized in order to achieve all objectives set forth. EXPERIENCE & QUALIFICATIONS
Willing to relocate: For the right Opportunity
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Cofounder
CFO Strategies - Las Vegas, NV
October 2021 to Present
We are a full service Business Consulting and Accounting Services company that specializes in providing all necessary financial services as well as business consulting for companies ranging from property management to manufacturing and hospitality related industries. We have already established a strong base of clients in the time we have started by adhering to our Mission Statement that "your business is our business."
Vice President of Operations
Grill Concepts Inc - Las Vegas, NV
May 2022 to November 2022
As VP of Operations I have oversight of thirteen restaurants located in four States and DC. We have three brands from a fine dining steakhouse to multiple American bistro style and gastropub casual dining concepts.
In my short time with the organization I have had immediate impact with elevating the management awareness at each of our restaurants which in turn have increased revenues and profitability in addition to full staff engagement and then retention.
General Manager
Aramark Corporation and the Center for Advanced Studies in Business June 2015 to November 2021
Recruited by Aramark to turn around the troubled Fluno Center for Executive Education at the University of Wisconsin for CASB, a not profit organization. In the nearly four years I have been here, Aramark, CASB and the University are all pleased with the impact I have had in changing the tone and dynamics for this important professional development educational facility on the campus. I have already developed strong relationships with all program directors for the various entities that conduct programs here, including the creation of an introductory course in key leadership component skills, which has already been well received by all attendees. We have been obtaining 5-9 percentage point annual growth in revenue as well as 9-15 percentage point annual growth in profitability. All of this has allowed the non-profit to return sizeable gifts back to the University, the most in the nineteen year history of the property. General Manager
Sodexo Corporation and the National Academy of Science March 2013 to June 2015
After two previous unsuccessful placements for General Manager of this high profile Conference Center in Irvine, California
I was selected to turnaround this struggling operations. In the time I have been here, we have made dramatic strides and have restored this important property for the NAS to its prior success. Property included 18 meeting rooms with over
25,000 sq. ft. of flexible meeting space.
• Working with NAS staff in Washington DC, developed a more systematic approach to training and development of programs to better facilitate the education needs of professionals and students. The result was an 73.8% increase in constituent satisfaction scores during my tenure.
• Have reduced the loss at the property from $1.5M annually down to $450K in the first year with break even in sight. This is extremely difficult considering the booking restrictions and requirements of the property which can be more fully reviewed at the appropriate time.
• Work directly with the University of California, Irvine on their high profile conference and catering off site events.
• Increased all revenue by 25% in the first year with 2014 growth projected to increase by 29%.
• Eliminated employee turnover and improved performance of staff aligning with Sodexo's benchmarks in these areas.
• Improved customer satisfaction scores to a monthly average of 98.5% Vice President of Operations
AJU Property Management - Incorporated
March 2009 to March 2013
Assisted a long time business associate in order to first, help him with organization and operational structure of all operations for his portfolio of twelve three and four star full service hotels. Properties included resorts and corporate hotels with heavy conferencing capabilities. Properties were branded
(Hilton and Marriott) and independent with a total of 3,247 rooms.
• Developed a comprehensive ongoing training program for all layers of staffing in conjuncture with established brand training methodology. This was a primary catalyst for a 51.9% improvement in all guest and brand satisfaction scores.
• Implemented cost control and expense which resulted in a 26.4% and 67.9% improvement in prime cost and profitability, respectively.
• Worked with room, catering and conferencing sales personnel. Developed processes for prospecting and closing which resulted in an overall revenues increased of 24.9%. Campus President
Le Cordon Bleu College of Culinary Arts - Boston, MA January 2010 to September 2011
Successfully transformed a struggling campus for the industry leading company for career focused culinary education into a consistent leader of the company. By utilizing my skill set in relationship building and team development, customer service and fiscal prudence, we changed the culture of the campus early, which gave us the foundation to succeed in all operational measurables. These included admissions, student retention, profitability, placement of students on externships and full time employment. We became known throughout Boston as a provider of quality students will superior culinary skills.
Director of Hospitality Operations
Cal Poly Pomona Foundation, Inc. - Pomona, CA
February 1999 to February 2009
After successfully turning around a struggling on campus hotel and conference center, Kellogg West to show year end over end growth in revenue, profitability and guest satisfaction, Six years into my tenure, I was promoted to overseeing all hospitality related operations of a 40,000 student University campus. These included housing dining and board operations, retail dining facilities which included branded and non branded operations and an off campus student apartment complex, in addition to the previously mentioned Kellogg West. As Director of Hospitality Operations all areas under my oversight continued to show growth in all areas with special emphasis placed on talent management and growth as well as customer satisfaction and engagement.
Education
Associate Degree in Culinary Arts
Le Cordon Bleu College of Culinary Arts - Cambridge, MA Bachelor of Science in Business
Cal Poly Pomona University
Skills
• Management
• Profit & Loss
• Property Management
• Culinary Experience
• Catering
• Kitchen Management Experience
• Banquet Experience
• Cooking
• Restaurant Management
• Sales Management
• POS
• Food Preparation
• Leadership
• Food Safety
• Pricing
• Supervising Experience
• Payroll
• Inventory Control
• Restaurant Experience
• Labor Cost Analysis
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