CONTACT
************@******.***
Brentwood, CA 94513
WORK EXPERIENCE
Independent Body Sculpting Practitioner
Self-Initiated Practice start date - Present (Part-Time) Provide non-invasive body sculpting sessions using techniques such as wood therapy and manual lymphatic stimulation to support client wellness, body contouring, and relaxation.
Maintain a clean, professional, and calming environment while educating clients on post-treatment care, hydration, and realistic body goals, ensuring personalized and safe experiences.
Manage client scheduling, consultation, and follow-up independently, developing strong interpersonal communication, time management, and client retention skills. Call Assistant
BlueSky Marketing, San Ramon CA 2015 - 2017 (Part-Time) Handled high-volume outreach, engaging with hundreds of applicants daily to verify submitted applications and identify fraudulent activity while maintaining accuracy. Simultaneously conducted live conversations and data entry, averaging 70+ WPM with high accuracy to support efficient documentation and streamlined processing. PROFESSIONAL
TRAINING &
EDUCATION
Body Sculpting, Ice Sculpting, Wood
Therapy and Teeth Whitening Course
Beauty-Prenuers Academy (2023)
High School Diploma
Simi Valley High School
SKILLS
Languages: English (Fluent);
Spanish (Fluent)
Computer: Typing 50+ WPM with
97% accuracy
Team Leadership & Staff Training
Client Experience Optimization
Spa & Wellness Techniques
Body Sculpting & Contouring
Conflict Resolution & Service
Recovery
Appointment Scheduling &
Coordination
Inventory & Workflow
Management
Health & Safety Compliance
Cross-Functional Collaboration
Fraud Prevention & Verification
Time Management & Task
Prioritization
AMANDA LIMA
TEAM LEADER CLIENT SERVICES SPECIALIST WELLNESS ENTHUSIAST A results-driven Team Leader and aspiring Wellness Professional with extensive experience in cross-functional team supervision, client services, and operational excellence. Known for optimizing workflows, mentoring staff, and delivering exceptional customer experiences. Currently expanding into non-invasive body sculpting, blending leadership expertise with a passion for holistic wellness and client-focused care.
EXECUTIVE SUMMARY
Team Lead
Costco, Danville and Brentwood CA 2006 - Present Directed daily operations and led cross-functional teams of up to 25 staff across multiple departments, managing over $1.5M in inventory while driving service consistency and team performance.
Optimized team workflows and front-line efficiency, reducing client wait times and enhancing service flow across high-traffic departments including Fresh, Foods, and Hard Lines; used radios consistently to handle calls within the building. Trained and mentored 50+ new associates, instilling service excellence standards, safety protocols, and operational procedures aligned with corporate expectations. Managed complex scheduling, shift coordination, and labor planning, consistently meeting daily staffing goals and ensuring coverage for peak business periods and high-volume customer traffic.
Resolved member issues with empathy and discretion, achieving a 95%+ satisfaction rate through proactive service recovery, problem-solving, and team accountability. Waitress
Multiple Restaurants - Baduccos Westlake CA and Senor Gomez Simi Valley CA 2010 - 2014
Delivered prompt, friendly table service in high-volume restaurant environments, ensuring customer satisfaction and maintaining a clean, organized dining area. CONTACT
************@******.***
Brentwood, CA 94513
REFERENCES
AMANDA LIMA
TEAM LEADER CLIENT SERVICES SPECIALIST WELLNESS ENTHUSIAST Nick Locatelli
Costco, Fresno CA Deli Manager
Phone: 209-***-****
Eric Dahlgren
Costco, Danville CA Merchandising Manager
Phone: 925-***-****
Email: *******@******.***
John Bautista
Retired Chp Dublin Police
Phone: 925-***-****
Ken Wooten
Retired General Manager Costco Danville CA
Phone: 209-***-****
Christopher Beermann
Former Supervisor BlueSky Marketing
Phone: 925-***-****