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Customer Service Office Manager

Location:
Philadelphia, PA
Posted:
August 09, 2025

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Resume:

Maureen L. Hill

*** ******* ******, *****, ** ***41

570-***-****

************@***.***

Career Focus

I’m looking for a challenging position with a dynamic company.

Experience Summary

Office Manager Experience

Supervisory Experience

Bookkeeping skills (AP/AR)

Excellent computer skills

Completes tasks accurately; meet deadlines

Excel Experience

Customer Service

Setting up Accounts- Opening/Closing

Data Entry

Billing

Professional

Experience

Commonwealth Equipment, Ashley PA, Billing Specialist/AP & AR

. Entering direct shipments and stock orders in the system for payment.

. Matching up Invoice with packing slips and entering them in the computer.

. Mailing/Emailing open invoices on account.

. Mailing/Emailing monthly statements.

Applying credit cards payments on invoices.

UPS, Throop PA- Collections/Customer Service/Billing Department

. Making calls and receiving calls to collection on accounts

. Turning account over to collections for nonpayment

. Problem solving, with customers invoices being disputed

. Opening and Closing accounts for International Customers

. Taking payments

. Verify Credit

. Data Enty

Hill Plumbing and Heating, Avoca PA – Office Manager

Organize office operations and procedures 1999 –Present

Point person for scheduling, customer billing, and supplies

Prepare Payroll

Accounts Payable/Receivable

02/22-Present

05/18-02/22

1999-Present

Cigna Healthcare, Moosic PA – Office Manager

Processed medical claims

Reviewed and approved supply requisitions

Assigned special projects

Customer Service

Verifying Benefits

5/07 – 8/11

Andrew Brown’s Home Health Care, Scranton PA – Billing Clerk/Coding

Verified Benefits

Processed Medical Claims

Accounts Payable/Receivable

Customer Service

5/05 – 5/07

Creditek, Hanover PA – Account Analyst

Adjudicated Patients’ Correspondence

Data Entry

Accounts Payable/Receivable

Customer Service

Verified Benefits

9/04 – 5/05

Aegon Special Markets Group, Moosic PA – Claims Adjustor

Supervised Claims Team of Adjusters

Customer Service Leader

Provider Specialist

Data Entry

1/98 - 9/04



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