Customer Service High School

Trenten D. Cintron

229-***-**** *********@*****.*** Tallahassee, FL

Driven and service-focused professional graduating with a B.S. in Interdisciplinary Studies from Florida A&M University in Spring 2025. Offering a strong foundation in customer service, operations, and cross-functional teamwork developed through retail, animal care, and volunteer roles. Seeking to contribute to corporate environment with a passion for efficiency, customer satisfaction, and continuous improvement.

Education

Florida Agricultural and Mechanical University (FAMU) – Tallahassee, FL

Bachelor of Science in Interdisciplinary Studies

Spring 2025

Member of FAMU Honor Society

Early County High School – Blakely, GA

High School Diploma

Graduated: May 2020

Honor Graduate

Skills

Customer Experience & Communication

Inventory Management & Order Fulfillment

Team Collaboration & Leadership

Operational Efficiency

Conflict Resolution & Problem-Solving

Organizational & Time Management

Community Engagement

Professional Experience

Customer Service Associate

The Home Depot – Tallahassee, FL

2024 – current

Provide prompt, knowledgeable support to customers across multiple departments.

Assist in managing returns, special orders, and conflict resolution in alignment with company standards.

Operate Point-of-Sale (POS) systems efficiently while ensuring accuracy and security in transactions.

Support operational goals by maintaining organized merchandising and service areas.

Stock Crew Member

Publix Supermarkets – Tallahassee, FL

2023 – 2024

Replenished shelves and maintained backroom inventory, ensuring timely stock rotation.

Delivered customer support during off-peak hours and assisted with store readiness.

Contributed to a collaborative team environment focused on efficiency and accuracy.

In-Store Shopper for Online Orders

Sam’s Club – Tallahassee, FL

2022 – 2023

Fulfilled online orders with speed and precision to support e-commerce fulfillment.

Monitored inventory levels and communicated restocking needs to supervisors.

Played a key role in maintaining high customer satisfaction through timely delivery.

Animal Caregiver

Animal Humane Society Name-Dothan, AL

2020 – 2021

Delivered daily care routines and enrichment for shelter animals.

Supported public adoption events and guided visitors in the selection process.

Ensured cleanliness and humane conditions, reporting behavioral observations.

Veterinary Assistant

Payton Animal Hospital – Blakely, GA

2019 – 2021

Assisted in exams, medical procedures, and post-operative care.

Maintained sterile environments and client-facing spaces.

Offered compassionate support to pet owners during medical visits.

Volunteer Experience

Volunteer

4-H Center – Tallahassee, FL

2021-2024

Supported program delivery in youth leadership, STEM, and agricultural development.

Coordinated logistics and helped execute workshops, summer camps, and events.

Ensured a safe, organized, and engaging environment for participants.

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