Customer Service Food
Resume:
Kristopher Kluver
Stone Mountain, GA *****
**************@*****.***
Professional Summary
• 12+years of experience in food service in fast paced, high volume stores.
• Trained in food safety and sanitation.
• Expert in HAACP guidelines.
• Ability to lead, delegate, and direct others, manage conflicts, enforce policies, and help boost team morale to maximize and achieve goals.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Prepared Foods Associate Team Leader
Whole Foods Market-Chamblee, GA
August 2024 to Present
• Oversaw the daily operations of a busy prepared foods department, ensuring efficient production and exceptional customer service
• Managed a team of 30 employees, providing training, coaching, and performance evaluations to optimize productivity and maintain high standards
• Developed and implemented standard operating procedures for food preparation, storage, and rotation to ensure compliance with health and safety regulations
• Monitored inventory levels and implemented inventory control measures to minimize waste and reduce costs.
• Conducted regular staff meetings to communicate updates on policies, procedures, promotions, and product knowledge
• Managed catering orders from initial inquiry through delivery; ensured timely execution while meeting client expectations
Assistant Deli Manager
Sprouts Farmers Market-Roswell, GA
April 2024 to August 2024
• Assist the Deli Manager in managing and merchandising the department for maximum productivity and profit
• Responsible for ordering and inventory controls, product quality, and supervision of the Deli team
• Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork
• Assist in hiring, teaching, training, developing the Deli team Team Supervisor
Wawa-Saint Petersburg, FL
December 2015 to February 2024
• Facilitated a sanitary work environment in compliance with local food handling guidelines.
• Trained new associates on food handling, cleaning, and sanitation.
• Reinforced store operations under the supervision of 2–3 members of senior management.
• Recorded daily store spoilage, shrink, and credits as needed.
• Assigned crucial tasks to 3–5 associates to be completed within an 8 shift. Education
A.S. in Hospitality Management
St. Petersburg College - Saint Petersburg, FL
June 2018 to May 2022
Skills
• Customer service
• Security
• Hospitality management
• Inventory Control
• Supervising experience
• Management
• Restaurant experience
• Hospitality
• Leadership
• Hospitality & Retail Management
Certifications and Licenses
first aid certification
March 2024 to Present
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