Nicole Losinno-Prado
Portland, TN 845-***-**** *************@*****.*** linkedin.com/in/nicolelosinnoprado
Finance Operations Director
Accomplished Financial and Accounting Operations leader with extensive expertise in managing large-scale financial processes and teams. Proven track record in implementing innovative solutions, enhancing revenue forecasting, and driving operational efficiency. Skilled in staff training, data integration, and compliance, consistently delivering cost-saving results and continuous improvement. Expertise in business process outsourcing (BPO), process development utilizing AI and robotics, and automation. Adept at leveraging advanced technologies to streamline operations, reduce costs, and improve accuracy. Demonstrated ability to lead offshore transfers, train staff, and maintain seamless operations. Proficient in developing data analytics for proactive issue resolution and improved revenue forecasting.
Core Competencies
Financial Operations Management Revenue Forecasting Automation Staff Training Data Analytics
Process Improvement Cost Reduction Offshore Team Management Regulatory Compliance
AI and Robotics Integration Cross-Functional Team Leadership
Professional Experience
Gannett, Remote June 2020 - June 2025
B2C Operations Director
Directed 45-employee offshore transfer, training staff to maintain seamless operations.
●Oversaw $1B annual inbound cash and $5M refunds, ensuring precise financial accuracy.
●Managed $153M annual B2C AP billing, optimizing compensation processes.
●Developed data analytics for proactive issue resolution and improved revenue forecasting.
●Implemented cross-training and automation, saving over 5 FTE positions annually.
Gatehouse Media, Middletown, NY December 2014 - June 2020
Consumer Finance Operations Director
Managed $349M revenue across 50 units, streamlined GL conversion, reduced closing time from 294 to 40 hours.
●Implemented process changes yielding $74K annual savings and optimized fiscal processes across 49 units.
●Led automation initiatives, centralized processes, repurposed staff for sales growth, and achieved substantial savings.
●Optimized internal support, reduced tickets significantly, and coordinated user training to boost self-sufficiency.
Local Media Group, Middletown, NY January 2011 - December 2014
Circulation Services Manager
Led circulation shared services group for the 8 properties within Local Media Group. Centralizing finance operations yielding an annual savings of $400K.
●Pioneered digital circulation initiatives, streamlining processes, and expanding readership. Developed targeted marketing campaigns, significantly boosting subscription rates.
●Fostered strong relationships with cross-functional teams, ensuring seamless coordination of circulation operations.
●Mentored staff of 5, improving overall team performance while maintaining operational excellence.
Education
Bachelors of Arts (B.A.), Marketing / Public Relations
Ashford University, San Diego, CA