Medical Assistant Patient Care
Resume:
Alysha Summey
Jacksonville, FL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Medical assistant
Quest diagnostics-Jacksonville, FL
February 2023 to October 2023
• Assisted physicians and nurses in providing patient care, including taking vital signs, preparing examination rooms, and documenting medical histories
• Administered medications as directed by healthcare professionals and ensured accurate documentation of dosage and administration
• Performed basic laboratory tests such as blood draws, urine analysis, and EKGs, maintaining strict adherence to safety protocols
• Prepared patients for procedures by explaining the process, addressing concerns or questions, and ensuring their comfort
• Educated patients on post-operative care instructions including wound care management and cleaning
• Provided exceptional customer service by promptly responding to patient inquiries via phone or in- person visit
• Demonstrated proficiency in using electronic medical record (EMR) systems for accurate documentation of patient encounters
• Ensured compliance with infection control protocols throughout all clinical procedures and patient interactions
• Maintained strict confidentiality of patient information in accordance with HIPAA regulations
• Performed basic wound care under physician supervision including cleaning, dressing changes, and suture removal.
Medical assistant/ office manager
USA Vein clinics-Jacksonville, FL
January 2021 to March 2022
• Assisted physicians and nurses in providing patient care, including taking vital signs, preparing examination rooms, and documenting medical histories
• Administered medications as directed by healthcare professionals and ensured accurate documentation of dosage and administration
• Performed basic laboratory tests such as blood draws, urine analysis, and EKGs, maintaining strict adherence to safety protocols
• Managed patient scheduling system efficiently to minimize wait times and maximize physician productivity
• Collaborated with pharmacy staff to ensure timely prescription refills for patients while verifying insurance
• Demonstrated proficiency in using electronic medical record (EMR) systems for accurate documentation of patient encounters
• Ensured compliance with infection control protocols throughout all clinical procedures and patient interactions
• Maintained strict confidentiality of patient information in accordance with HIPAA regulations
• Provided emotional support to patients during difficult medical procedures or diagnosis discussions
• Demonstrated strong interpersonal skills when interacting with diverse populations including pediatric/ adult/geriatric patients
• Scheduled diagnostic tests, specialty consultations, and follow-up visits based on physician recommendations
• Fostered a positive work environment through effective teamwork, collaboration, and open communication lines
• Maintained a clean and organized work environment to ensure patient safety and prevent cross- contamination
Education
College in Medical Assisting
U.E.I.-Jacksonville, FL
January 2011 to October 2011
High school in College prep
First Coast High School-Jacksonville, FL
August 2000 to June 2004
High School diploma received.
Skills
• Customer service
• Triage
• EMR systems
• Intake
• Patient care
• Phone triage
• English
• Phone etiquette
• Primary care
• HIPAA
• Medication administration
• Blood sampling
• Medical office experience
• Patient service
• Typing
• Administrative experience
• Phlebotomy
• Documentation review
• Time management
• Care plans
• Computer literacy
• Computer skills
• Vital signs
• Venipuncture
• Organizational skills
• Office experience
• EHR systems
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