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Customer Service Accounts Payable

Location:
Lubbock, TX
Posted:
August 11, 2025

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Resume:

Laura Vandergriff

**** ****, *******, ** *****

806-***-****

*****************@*****.***

PROFESSIONAL SKILLS SUMMARY:

I have provided administrative support over the past 20 years in various industries including: higher education, athletics, local construction & facilities, non-profit & hospitality. In my current position I handle Lubbock County record management and help facilitate the construction process. I have previously worked for Texas Tech University in the football division helping support key athletic leaders and coordinating all travel arrangements; due to covid – I was let go. Other valuable skills I have acquired over the years include accounts payable experience (payroll & billing), office organization, website administration and customer service resolution. EXPERIENCE:

Lubbock County Facilities Maintenance February 2023 to Present Administrative Project Assistant

•Manage departmental records/filing system for daily use; process active and inactive records by determining appropriate markings, checking for accuracy and completeness, sorting, indexing, tracking, labeling and filing both physical & electronic records

•Coordinates and processes all incoming construction correspondence, design documents, submittals, shop drawings and RFI proposals through Procore software

•Supervises the workflow for projects through Procore to ensure timely approvals of submittals and quick responses to RFIs to avoid delays in the project schedule

•Attends design and construction meetings and prepares meeting minutes

•Supports and complys with the departmental safety program to include all safety and health rules, regulations and operating policies/procedures

•Provides superior customer service to resolve problems quickly, in a courteous & professional manner

Texas Tech University Football June 2005-September 2020 Administrative Business Assistant

• Provide high-level clerical and administrative support for Head Coach, 10 assistant coaches and support staff

• Book and coordinate all recruiting travel, business travel and assists in team travel for travel parties up to 175 people

• Act as main contact for the summer youth camps and manage website

• Prepare and submit expense reports for reimbursement in a timely matter

• Order and track inventory on all office supplies

• Comply with all University, Departmental and NCAA rules, laws, policies and procedures

West Texas Home Builders Association June 2000 - June 2005 Accounts Payable – Accounts Receivable – Human Resources

• Receiving, processing and verifying invoices for payment

• Billing of annual dues and sponsorships

• Responsible for daily deposits

• Handle payroll and quarterly taxes

• Event planning – Parade of Homes, Home and Garden Shows, Golf Tournaments COMPUTER SKILLS:

Microsoft Office Suite, Adobe Acrobat, Bluebeam, 10 key skills Construction Management Software (Procore)

TTU internal systems: Banner, Tech Buy & the Texas Tech Travel Site EDUCATION:

Frenship High School Graduate

ORGANIZATIONS:

Fraternal Order of Eagles #4271

Roles include:

Auxiliary Secretary June 2024-Present

Trustee June 2022-June 2024

Auxiliary President June 2020 –June 2022

Trustee June 2018 – June 2020

People Helping People Non- Profit

• Organizes events and fundraisers for local charities including but not limited to poker and golf tournaments, raffles, auctions and dinners REFERENCES AVAILABLE UPON REQUEST



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