Quality Assurance Production Supervisor
Resume:
S'Vinte Wallace
Kansas City, MO
Objective:
My objective is to continue to expand my leadership skills while offering a structural foundation to build upon. To continue to be an asset and never a liability by offering formalized leadership skills that encompass quality assurance, continuously improving production, efficiency, compliance, and curtailing risk management issues and concerns in a timely manner.
Education:
·Mount Olive College, Mount Olive, North Carolina
·Bachelor of Science in Business Management May 2001
·Minor: Public Relations
Experience:
Walgreens Stores April 2024 – Present (Kansas City, MO)
·Shift Lead
Managing staff: Training, and supervising employees, and providing constructive feedback; Managing inventory: Monitoring stock, ordering new stock, and displaying merchandise; Managing sales: Driving sales, setting and achieving sales goals; Managing customer service: Resolving customer complaints and ensuring customer satisfaction; Managing operations: Ensuring the store is clean and meets company procedures; Supporting the store manager: Assisting with administrative duties and helping to meet sales targets
I am very flexible, organized, and able to work under pressure. I also have strong leadership, problem-solving, and communication skills.
Kellogg’s Bakery April 2023 – December 2024 (Kansas City, MO)
·Ops Supervisor
Maintain safe and productive work environment which meets facility and process requirements. Ensure maximum use of department’s available capacity and effective use of labor, tools, and equipment. Ensure product is produced according to all product specifications and USDA specifications and according to production schedule. Maintain optimum line speeds, efficient crewing, proficient yields, and have accountabilities for all variances. Actively participate in Safety, QA, and Human Resources initiatives within the facility to include monthly safety departmental meetings, accident investigations, monthly topic training, GMP training and audits, etc. Complete daily/weekly reporting for department (i.e. production reports, attendance reports, pre-flight check list, staffing reports, training reports).
Kraft Heinz November 2022-April 2023 (Kirksville, MO)
·Raw Supervisor
Maintain safe and productive work environment which meets facility and process requirements. Ensure maximum use of department’s available capacity and effective use of labor, tools, and equipment. Ensure product is produced according to all product specifications and USDA specifications and according to production schedule. Maintain optimum line speeds, efficient crewing, proficient yields, and have accountabilities for all variances. Actively participate in Safety, QA, and Human Resources initiatives within the facility to include monthly safety departmental meetings, accident investigations, monthly topic training, GMP training and audits, etc. Complete daily/weekly reporting for department (i.e. production reports, attendance reports, pre-flight check list, staffing reports, training reports). Develop and report key performance indicators for department. Coordinate and approve staffing for department including approval of Kronos time recording. Evaluate and counsel associates regarding job performance and attendance with the objective of improving overall department performance. Inspect area to ensure that operating procedures are in accord with established Quality Assurance and USDA regulations and guidelines. Apply and enforce all company policies, programs, rules, and regulations. Provide and coordinate training for all associates utilizing the OJT (on the job) procedures and trainers. Coordinate activities with maintenance to maximize line efficiency and minimize downtime
Ajinomoto Foods April 2020- November 2022 (Lampassas, Texas)
·Supervisor
Executes daily operations through support of production team, ensuring delays and issues are reduced or eliminated. Drives productivity improvements through consistent kaizens (Lean initiatives). Communicates goals and objectives to the production team, ensuring alignment of the team to company goals. Directs standard work adherence and development throughout the production team through daily audits. Develops and implements work schedules assure effective and efficient operations. Coordinates with Inventory team to ensure all materials needs are met, eliminating line slowdowns related to materials. Partners with Food Safety team to ensure we are meeting FDA, USDA and General Manufacturing Practice requirements. Leads production team quality improvement efforts. Supports all Safety Team efforts to continuously improve practices and facilities. Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed. Other projects / duties as assigned.
Smithfield Packing Company June 2016- April 2020 (Smithfield, VA)
·RTE/Pack-out/Bacon Supervisor
Maintain safe and productive work environment which meets facility and process requirements. Ensure maximum use of department’s available capacity and effective use of labor, tools, and equipment. Ensure product is produced according to all product specifications and USDA specifications and according to production schedule. Maintain optimum line speeds, efficient crewing, proficient yields, and have accountabilities for all variances. Actively participate in Safety, QA, and Human Resources initiatives within the facility to include monthly safety departmental meetings, accident investigations, monthly topic training, GMP training and audits, etc. Complete daily/weekly reporting for department (i.e. production reports, attendance reports, pre-flight check list, staffing reports, training reports). Develop and report key performance indicators for department. Coordinate and approve staffing for department including approval of Kronos time recording. Evaluate and counsel associates regarding job performance and attendance with the objective of improving overall department performance. Inspect area to ensure that operating procedures are in accord with established Quality Assurance and USDA regulations and guidelines. Apply and enforce all company policies, programs, rules, and regulations. Provide and coordinate training for all associates utilizing the OJT (on the job) procedures and trainers. Coordinate activities with maintenance to maximize line efficiency and minimize downtime. Helped orchestrate large contracts with new client, contributing to a 5% year-over-year profit increase in 2017; Reduced Turn-over rate by 3.5% within the bacon department in 2017 and 2018; Raised $5,000 for Christmas stocking fund supporting the community; Helped build and train on the zipper from the ground up; Decreased waste by 4-6%. Assisted Training in overseeing and educating upper Management in monthly safety topics and procedures; Hazmat trained for facility.
Perdue Farms Feburary 2013- June 2016 (Perry, GA)
·Team Lead/Unit Lead
Trained, directed, and developed subordinates to meet operating, safety, and quality requirements within the department and/or area. Supervised production staff to ensure product quality and integrity, and ensures all finished product meets or exceeds customer requirements. Created and maintained an environment that is conducive to retaining associates. Consistently administered company policies and procedures. Supported and promoted the Company’s annual People, Products, and Profitability goals through effective and efficient planning, communication, and coaching, training and overall direction of the workforce. Created and implemented, with management approval, new ideas and methods to improve production efficiencies, CSI, QI, Safety Scorecard. Supports the 3 P’s. People – turnover, safety, associate engagement; Products – quality and consistency of products; Profitability – contributes to achievement of key initiatives. Redesigned scissor program to better serve ee’s and to reduce FM; Maintained schedule attainment at 94%; Analyzed and procedures/training manuals to improve efficiency and safety; Reduced customer complaints by about 4%. Implemented a weekly meeting with Supervisors, Crew leaders and Maintenance to discuss goals, updates, and challenges, increasing productivity across department by 20%.
Butterball LLC May 2007- February 2013 (Mount Olive, NC)
·Tied Roast/Tray Pack Supervisor
Maintain safe and productive work environment which meets facility and process requirements. Ensure maximum use of department’s available capacity and effective use of labor, tools, and equipment. Ensure product is produced according to all product specifications and USDA specifications and according to production schedule. Maintain optimum line speeds, efficient crewing, proficient yields, and have accountabilities for all variances. Actively participate in Safety, QA, and Human Resources initiatives within the facility to include monthly safety departmental meetings, accident investigations, monthly topic training, GMP training and audits, etc. Complete daily/weekly reporting for department (i.e. production reports, attendance reports, pre-flight check list, staffing reports, training reports). Develop and report key performance indicators for department. Coordinate and approve staffing for department including approval of Kronos time recording. Evaluate and counsel associates regarding job performance and attendance with the objective of improving overall department performance. Inspect area to ensure that operating procedures are in accord with established Quality Assurance and USDA regulations and guidelines. Apply and enforce all company policies, programs, rules, and regulations. Provide and coordinate training for all associates utilizing the OJT (on the job) procedures and trainers. Coordinate activities with maintenance to maximize line efficiency and minimize downtime. Helped design presentation materials to better help new hires understand process and procedures; Supervisor of the year 2009 and 2011; Reduced time spent on inventory by 20% by reorganizing supplies and ingredients in order of product use;
Skill set:
Proficient in Microsoft Word, Excel, PowerPoint; Technology Troubleshooting; 10+
years of experience, including hands-on, supervising up to 50 individuals in a team-based
environment and ensuring compliance of work processes and systems; Experience in meat/pack-out processing with an understanding of USDA and OSHA regulations; Strong safety
background; 10+ Supervisor experience in a team-based environment; Knowledge of SAP,
Internet, Spreadsheet, Word and Order processing, and Inventory software; Able motivate, train and coach employees to encourage optimum performance and engagement; Able to work in varying production environments (heat and cold).
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