Human Resources Executive Assistant
Resume:
Pitagaye M. Downer
Orlando, FL 32808 Email: *********@*****.***
Well-educated and resourceful executive and administrative professional with over 13 years of comprehensive experience looking for part-time job. Highly motivated to obtain an administrative coordinator or management position within the Human Resources, Medical, or Banking industries.
Core Competencies Include
Implementing Policies & Procedures
Budgeting & General Accounting
Conducting New-Hire Procedures
Client Relationship Management
Calendar Management
Meeting/Special Event Planning
Document Management
Effective Collaboration Skills
Payroll Processing
Spreadsheet Development
Professional Communication
Meeting Deadlines & Goals
Professional Experience
SPECIAL CARE DENTISTY, Orlando Florida 2016-current
DENTAL OFFICE COORDINATOR/OFFICE ASSISTANT
Provide executive level administrative support for dental office including managing time allocation for scheduling meetings, appointments.
Acts as a liaison between dentist and the receptionist regarding individual patient needs.
Attends internal and off-site trainings, committees, meetings, and other relevant events as appropriate.
Manages the overall patient records system; ensures HIPAA compliance; administers operator entry, patient data base, and scheduling components; trains staff; assists in the development of policies and procedures for patient records protocol to ensure we are compliant.
Input payroll hours and make corrections as necessary
Obtain and follow-up with surgery pre-authorizations
Follow up with insurance companies on claim denials and payments to make sure claims are paid on a timely basis
TRAUMA PHYSICIANS SERVICE, OSSEUS LLC. 2005 – 2016
ORLANDO FLORIDA
EXECUTIVE ASSISTANT / DOCUMENT COORDINATOR / ACCOUNTS RECEIVABLE
PAYROLL COORDINATOR
Provide executive level administrative support for medical doctors including managing time allocation for scheduling meetings, appointment, and events.
Ensure seamless travel arrangements for doctors by coordinating complex international and domestic travel itineraries by collaborating effectively with commercial travel vendors.
Manage and prioritize all incoming communication for doctors including emails, telephone calls, and internal correspondence
Analyze and prepare payroll hours for a staff of 6 employees.
Generate spreadsheets and monthly expense reports for Physician Assistants and Physicians.
Develop and route schedules, appropriate signage, and correspondence to physicians and various campuses, leadership
Update, and maintain all CEU/CME accreditation for doctors
Slashed cost by 30% by negotiating supplier contracts for the business operation Cultivate and implement improvements to Policies and Procedures regarding Security and Safety.
SHERATON STUDIO CITY HOTEL, ORLANDO, FLORIDA 2002 – 2005
SALES EXECUTIVE ASSISTANT/ HUMAN RESOURCES ASSISTANT
Established a constructive rapport with prospective clients, maintaining positive relationships with existing customers, researching potential business leads to meet our sales goals
Developed informative spreadsheets to assist in tracking sales to reach the projected growth of the department.
Coordinated travel arrangements for the Director and Sales Managers.
Utilized company database to prepare spreadsheets for sales team budget preparation.
Implemented policy changes for the Employee Incentive program.
Completed and routed contracts to the appropriate departments for upcoming meetings and events
Provided outstanding customer service ensuring complete satisfaction and expedient resolution of all issues.
Administered all reference and background checks for newly hired employees.
Conducted the onboarding process for new employees by completing all required new-hire procedures and scheduling employee orientation meetings.
Education & Training
M.B.A, Business Administration, University of Phoenix
Orlando, Florida
B.S, Hospitality Management/ Food and Beverage Management
Bethune Cookman University, Daytona Beach, Florida
IT Skills
MS Word, Excel, PowerPoint, Outlook, and Access
Fidelio, Systems 21, Orthopad, EMR, CGM web Practice, Curve Dental Software
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