Real Estate Operations Specialist

Cheryl Topel

+1-630-***-**** ************@*****.*** Bonita Springs, FL

WORK EXPERIENCE

Operations Specialist, Grandview Homes

October 2023 - June 2024

● Contracted and managed vendor relationships for landscaping, snow removal, and maintenance services, optimizing service quality and cost efficiency.

● Worked closely with project managers by providing property access, securing city permits, and monitoring timely completion.

● Managed utilities for a portfolio of 130 residential investment properties, including billing, discrepancies, and activation and termination during property acquisition and sale cycles.

● Collaborated with closing coordinators and attorneys by notarizing and delivering all closing contracts to ensure smooth and timely home closings.

Real Estate Broker/ Team Lead, Keller Williams- The Bakka Team September 2021 - October 2023

● Supported clients by performing CMAs and facilitating smooth transactions for both buyers and sellers.

● Organized and executed open houses, increasing property exposure and buyer engagement.

● Generated leads by cold calling, attending networking events, and implementing advertising strategies.

● Assisted in marketing efforts by staging homes for listing photos and open houses.

● Designed and scheduled daily Facebook and Instagram posts using Canva.

● Planned and hosted client appreciation events to enhance client loyalty and drive referrals. Operations Manager, N.T. Painting & Remodeling

February 2005 - September 2021

● Executed record filing system to improve document organization and management.

● Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

● Restocked supplies and placed purchase orders to maintain adequate stock levels.

● Coordinated travel arrangements by booking airfare, hotel and ground transportation.

● Managed all marketing and advertising efforts.

SKILLS

Calendaring, Collaboration, Community Engagement, Contracting, Facilitation, Google Workspace, Instagram, Landscaping, Marketing Strategy, MS Office, Multi Tasking, Painting, Project Management, Purchase Orders, Real Estate License, Remodeling, Scheduling, Travel Arrangements, Vendor Management CERTIFICATION AND LICENSES

Community Association Manager 2025

Public Notary 2025

Licensed Real Estate Broker 2021

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