Human Resources Data Entry

Joyce M. Fobbs

**** ******* **. ***. *** Johnson City, TN 37604

Cell: 423-***-****

*************@*****.***

To secure a position that will offer opportunities for professional growth while helping members of the

community, and that will utilize my work experience. EXPERIENCE

Citrus FCN / Independent Contractor,Remote

—Title IV-E Eligibility Specialist

JULY 2024 - PRESENT

Verification of: U.S. Status, Income, Birth Certificate, Cause of Removal, Reasonable Efforts, Contrary to

Welfare, Placement, Legal Documents Information,

Removal Address, Deprivation, Household Member,

Standard Family Unit, and AG Unit. Completing cases each day with the use of the FSFN database, Florida, FLMMIS and Suntax databases.

Maximus,Remote —Title IV-E Eligibility

SpecialistAPRIL 2022 - JULY 2024

Verification of Removal Address, Deprivation, Household Member, Standard Family Unit, and AG Unit. Completing cases each day with the use of the FSFN database, Florida, FLMMIS and Suntax databases. Verification of: U.S. Status, Income, Birth Certificate, Cause of Removal, Reasonable Efforts, Contrary to Welfare, Placement, Legal Documents Information,

AMA Consulting Group LLC,Remote —

Eligibility SpecialistOCTOBER 2021 - FEBRUARY 2022 Verify eligibility for the New Jersey Department of Community Affairs Covid-19 Rental Assistance Program. The eligibility process requires tenants to provide: proof of income, proof of residency, and verification of identification). For property owners: verification of proof of ownership of the property on the website and

verification of W-9 information. Provided financial assistance for housing for those incurring hardship because of Covid-19.

Alzheimer’s Association,Remote —

TelemarketerAUGUST 2021 - OCTOBER 2021

Provide information about the expectations of the

walk. Provide details about the walk (where, when

and activities). Contact previous donors and current donors regarding how to make donations. Contact

donors via text, email and phone calls with a pleasant demeanor and friendly voice. Acquiring financial

assistance for those with Alzheimer’s.

DART Aerospace / Executive Assistant

JULY 2006 - FEBRUARY 2010

Post office pickup of mail and postal meeds, Open office and prepare coffee, daily correspondence, daily helicopter orders, weekly zoom meeting with Bahama amd Ontario offices, daily run for bank deposits, daily run to post office to send out correspondence

SKILLS

Proficient with Windows O.S.

Zoom meetings (most video chat programs)/ Microsoft Teams

Eligibility Professional

Customer Service Professional

Extensive knowledge of Microsoft Office Suite

Proficient with Adobe

Excellent time management skills/ multi-tasking

Experience with all office equipment

Excellent phone etiquette .

LANGUAGES : English

GRADUATE SCHOOL

East Tennessee State University,Johnson City, TN Clemmer College - Graduate Assistantship/Choral LibrarianAUGUST 2018 - MAY 2020

Provide assistance with 300 choral students with choral attire (take measurements for all three choral groups) so that they have their performance attire for each fundraiser performance. Provide music for all students via electronic or paper copies. Revamped physical library with organization of music into new boxes/files and creating database for easy access for future use. Supervision of 13 student workers.Accurately input and maintain data in our management systems. Review and verify documents for completeness and accuracy. Identify and rectify any discrepancies or errors in data sets. Assist in generating reports and analytics to support decision-making processes. Collaborate with team members to ensure data consistency and quality. Adhere to data security and confidentiality protocols. Participate in ongoing training and professional development initiatives.

● Excellent communication skills, both written and verbal.

● Strong problem-solving and decision-making abilities.

● Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service.

● Proficient in using technology and navigating multiple systems simultaneously. East Tennessee State University,Johnson City, TN—

Masters

AUGUST 2018 - MAY 2020

Masters of Science in Counseling and Human Services East Tennessee State University,Johnson City, TN—

Bachelor

MAY 2015 - MAY 2018

Bachelor of Science in Criminal Justice and Criminology with a minor in Sociology

REFERENCES

Ashley Fobbs ******.*****@*****.*** 423-***-****.

Jennifer Augustine **********@*******.*** 423-***-**** Hullis Tucker Hullis Tucker *******@*****.*** 631-***-**** Meghan Bishop ******.******.***@*****.*** 423-***-**** Michael Briggs, PhD: Briggs:*******@****.***: 423-***-****

Contact this candidate