Data Entry Clerk
Resume:
J M
Jasmine Morris
Professional Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Work History
Onpoint Industrial Services - Data Entry Clerk
Lake Charles, LA
01/2015 - 02/2017
Leading Healthcare - Scheduling Coordinator
Remote
02/2017 - 08/2020
Aaron's - Member Service Representative
Remote
08/2020 - 07/2024
● Completed data entry tasks with accuracy and efficiency.
● Followed established procedures to enter and process data correctly.
● Organized, sorted, and checked input data against original documents. Scanned documents and saved in database to keep records of essential organizational information.
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Utilized advanced software tools like Excel, Outlook, and scheduling- specific platforms to effectively manage comprehensive appointment calendars.
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Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
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Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
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Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
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Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
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*********@*****.***
Conroe, TX 77301
Skills
● Management
● Cross-functional coordination
● Computer Skills
● Merchandising
● Data Entry
● Active listening
● Communication
● Customer service
● Interpersonal skills
● Leadership
● Management skills
● Problem-solving
Education
05/2017
Sowela Technical Community College
Lake Charles, LA
Associate of Science: Data Analysis
05/2013
Lagrange High School
Lake Charles, LA
High School Diploma
RemX, McKesson Specialty - Field Associate
Houston
08/2024 - Current
Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
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Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
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Maintained high-quality service by adhering to company policies and standards in all member interactions.
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Increased customer satisfaction by promptly addressing concerns and providing solutions in the field.
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Exhibited strong problem-solving abilities by diagnosing and resolving complex issues on-site, minimizing disruptions to client operations.
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Spearheaded initiatives that increased efficiency and reduced errors, resulting in an improved overall performance for the company.
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Collaborated with cross-functional teams to develop strategies for meeting client needs and expanding business opportunities.
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Additionalinformation - Skillsandabilities
● Active listening
● Communication
● Computer skills
● Customer service
● Interpersonal skills
● Leadership
● Management skills
● Problem-solving
Personal Information
Authorized To Work: US
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